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SAP SuccessFactors HCM Logo
SAP SuccessFactors HCM Logo
SAP

SAP SuccessFactors HCM

Composite Score
7.8 /10
CX Score
7.9 /10
Category
SAP SuccessFactors HCM
7.8 /10

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details


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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Human Capital Management - Enterprise category

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

94 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

1% Negative
14% Neutral
85% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Talent Management

84

Performance Management

84

Employee Record

84

Position Management

84

Benefits Administration

83

Talent Acquisition

82

Payroll Administration

82

Learning and Development

81

Time and Attendance

78

Workforce Planning

78

Compensation Management

76

Vendor Capability Ratings

Average 77

Breadth of Features

82

Ease of Implementation

79

Business Value Created

79

Quality of Features

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Ease of Data Integration

75

Ease of Customization

75

Usability and Intuitiveness

74

Vendor Support

74

SAP SuccessFactors HCM Reviews

Andy W.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Awesome product for HR System

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Product reliability and great support from the technical support team.

What is your favorite aspect of this product?

Easy to use interface for users without much learning curve.

What do you dislike most about this product?

Probably the pricing need to be lower for business.

What recommendations would you give to someone considering this product?

Go for it. It's a great product and easy to implement.

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Continually Improving Product

Allan M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great Talent and L&D Solution!

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

The ability to integrate processes within a single system

What is your favorite aspect of this product?

Its web based, easy to use, reliable

What do you dislike most about this product?

The GUI could be stronger

What recommendations would you give to someone considering this product?

Ensure you get to know the tool and the solutions it brings before purchasing to make sure it meets your needs

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Arshad S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Integrated, but lacks features

Likeliness to Recommend

7 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Highly integrated and complete solution

What is your favorite aspect of this product?

Performance and Goal Management functionality

What do you dislike most about this product?

Lack of complete features

What recommendations would you give to someone considering this product?

Consider enhancements

Pros

  • Inspires Innovation
  • Respectful
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Effective Service
  • Less Reliable

Most Popular SAP SuccessFactors HCM Comparisons

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