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Sauce Labs

Sauce Labs

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Sauce Labs
7.7 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Mobile Application Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

5% Negative
11% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 79

Automated Testing

88

Browser Testing

85

Device and OS Versions Coverage

85

Functional Testing

85

Mobile Test Environment and Lab Management

82

Virtual Mobile Devices

82

Development Use

81

Dashboards, Analytics and Reporting

79

Test Run Workflow Manager

78

Cloud Device Farm (Physical and Simulator)

78

Process Simulation

78

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

81

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Implementation

77

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Ease of Customization

73

Availability and Quality of Training

71

Sauce Labs Reviews

Dianna P.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Smooth and reliable test automation

Likeliness to Recommend

10 /10

What differentiates Sauce Labs from other similar products?

Distinguish it from other similar programs are its ability to run tests in parallel in the cloud, its integration with popular automation tools such as Selenium and Appium, and its broad device and browser coverage for mobile and web testing. It is among the best tools for automating test execution in our software projects.

What is your favorite aspect of this product?

I like it because it provides a solid and reliable platform to run tests efficiently and effectively, allowing compatibility, integration and performance testing in multiple environments and devices. It is a useful system in scenarios where it is required to run tests in a fast and scalable way in different environments and devices.

What do you dislike most about this product?

The cost can be a bit high for some smaller companies so it is something to take into account.

What recommendations would you give to someone considering this product?

I recommend Sauce Labs because it is an excellent choice for seamless and reliable test automation, with unique features that make it stand out from the competition. Its ability to run tests in parallel in the cloud, its integration with popular tools and its wide device coverage make it a valuable tool for development teams looking for software quality improvements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kailash B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

User Interface

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs stands out from other similar products in several key ways: Comprehensive Platform: Sauce Labs offers a comprehensive testing platform that supports web, mobile, and desktop applications, along with a wide range of operating systems, browsers, and devices.

What is your favorite aspect of this product?

One of my favorite aspects of Sauce Labs is its comprehensive platform that covers a wide range of testing needs. Whether it's web applications, mobile apps, or desktop software, Sauce Labs provides a scalable and efficient solution. I particularly appreciate its real device cloud, which allows for testing on actual devices, ensuring accurate results and better compatibility. The seamless integrations with CI/CD tools also make it easy to incorporate into existing development workflows, enhancing overall efficiency and collaboration within teams.

What do you dislike most about this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions. Learning Curve: Mastering all the features and capabilities of Sauce Labs can require a learning curve, particularly for teams transitioning from other testing tools or frameworks.

What recommendations would you give to someone considering this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions.

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Continually Improving Product

Tejas J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and the tech support is very very help

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

its use case and the simple design of the application is beauty.

What is your favorite aspect of this product?

the support , they are very dedicated and supportive.

What do you dislike most about this product?

Sometimes Sauce labs stop working and during this time it creates a blocker. I know this is the story of all softwares but is there any way we can reduce the downtime?

What recommendations would you give to someone considering this product?

It's simple and good starter product.

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Reliable

Cons

  • Less Caring
  • Inhibits Innovation
  • Slower Product Innovation

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