What is Scribd?
Scribd is a digital document library, with over 170M documents and counting. Find and upload text on every topic and niche — all for one monthly subscription.
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 88%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Scribd?
Pros
- Fair
- Altruistic
- Saves Time
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
System Security
System Functionality
Analytics and Reporting
Integration Capability
Process Automation
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Scribd Reviews
Jacqui-MCMX E.
- Role: Public Sector
- Industry: Media
- Involvement: End User of Application
Submitted May 2025
User Friendly Reading Experience with Scribd.
Likeliness to Recommend
What differentiates Scribd from other similar products?
Scribd’s subscription plan includes unlimited access to everything on the platform, so it differs from others that normally put restrictions on content. With this kind of approach, readers can have a deeper experience while exploring different genres and authors, all without the expense of buying each item separately.
What is your favorite aspect of this product?
It is worth mentioning how easy and smooth Scribd is to use. Thanks to the platform’s simple design, discovering new books and organizing a reading list is a breeze for users. Because of the user-oriented design and customized suggestions, the pleasure of reading on Scribd increases greatly.
What do you dislike most about this product?
Scribd provides a user experience that is easy to praise. Thanks to the simple layout, users can quickly find new books and take care of their reading list on Scribd. Because of personalised suggestions and an intuitive layout, reading on Scribd is more enjoyable. So there are no as such dislikes related to this tool from my side.
What recommendations would you give to someone considering this product?
It is also advisable for users to check out the different content types on Scribd like audiobooks and documents. Trying out different kinds of content makes Scribd a good choice for both enjoyment and academic use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Harold W.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
A Versatile Digital Reading Platform.
Likeliness to Recommend
What differentiates Scribd from other similar products?
Scribd differentiates itself from other digital reading options by providing a vast library that has eBooks, audiobooks, documents, and sheet music. With such a wide range of content, Scribd meets the needs of many different groups of people.
What is your favorite aspect of this product?
One thing I really like about Scribd is having access to so many genres, formats, and topics in its extensive library. It helps readers with various interests, and at the same time, encourages them to pick up new types of content, making learning and exploring books both appealing and effective.
What do you dislike most about this product?
I really enjoy Scribd because it has a huge and varied collection of books in different categories. This wide variety meets readers where they are and also motivates them to try out new ideas, making their learning more fun.
What recommendations would you give to someone considering this product?
For those interested in Scribd, it’s worth starting with the free trial so you can check out all the library and features it has. This gives people a chance to cheque if Scribd matches the way they like to read before they sign up.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abigail S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
A Versatile Subscription for Book Lovers.
Likeliness to Recommend
What differentiates Scribd from other similar products?
Scribd offers unlimited access to a wide range of content—books, audiobooks, magazines, documents, and more—in one subscription, making it more versatile than competitors like Kindle or Audible.
What is your favorite aspect of this product?
The unlimited access to a diverse library of books, audiobooks, and documents under one affordable subscription.
What do you dislike most about this product?
The content library can be inconsistent, with some popular titles often unavailable or limited in selection.
What recommendations would you give to someone considering this product?
If you're an avid reader or audiobook listener, Scribd is a great option for variety and convenience. However, if you're looking for very specific titles, it’s worth checking the availability first. Consider trying the free trial to see if the selection suits your needs.
Pros
- Helps Innovate
- Effective Service
- Respectful
- Acts with Integrity