
What is Scribd?
Scribd is a digital document library, with over 170M documents and counting. Find and upload text on every topic and niche — all for one monthly subscription.
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Get AssistanceScribd Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 83%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 84%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Scribd?
Pros
- Fair
- Altruistic
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
System Security
System Functionality
Analytics and Reporting
Integration Capability
Process Automation
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Scribd Reviews
Pulkit M.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2024
Very versatile and easy to use tool.
Likeliness to Recommend
What differentiates Scribd from other similar products?
The best thing about Scribd is it has a large collection of ebooks, magazines, digital content, articles... in thousands of different domains, which differentiates it.
What is your favorite aspect of this product?
Scribd lets you listen to, read, or access any of its digital books, audiobooks, magazines.
What do you dislike most about this product?
I don't think there is anything to dislike.
What recommendations would you give to someone considering this product?
Scribd never disappoints when we talk about fulfilling the customer's needs, preferences, and expectations
Pros
- Continually Improving Product
- Security Protects
- Helps Innovate
- Performance Enhancing

Almas S.
- Role: Human Resources
- Industry: Consulting
- Involvement: Vendor Management and Renewal
Submitted Apr 2025
Popular platform for accessing digital content
Likeliness to Recommend
What differentiates Scribd from other similar products?
offers acces to a vast collection of books. We can access content from anywhere
What is your favorite aspect of this product?
New users can try free before committing to a subscription
What do you dislike most about this product?
Nothing id there
What recommendations would you give to someone considering this product?
Great plateform for books readers
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Victory E.
- Role: Student Academic
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2025
Efficient, effective and inspiring.
Likeliness to Recommend
What differentiates Scribd from other similar products?
It's clients satisfaction It's availability at all time It makes reading and project research fun to handle.
What is your favorite aspect of this product?
Easy to operate and less expensive.
What do you dislike most about this product?
Sometimes, delay in procession, probably network challenges.
What recommendations would you give to someone considering this product?
Kindly go ahead with Scribd products, it's easy to use and, intuitively blossoming.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Charges for Enhancements