
What is Scribd?
Scribd is a digital document library, with over 170M documents and counting. Find and upload text on every topic and niche — all for one monthly subscription.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceScribd Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 83%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 84%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Scribd?
Pros
- Fair
- Altruistic
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
System Security
System Functionality
Analytics and Reporting
Integration Capability
Process Automation
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Scribd Reviews

Edobor M.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2025
Scribd is effective,mind blowing and fantastic .
Likeliness to Recommend
What differentiates Scribd from other similar products?
The general subscription means The offline usage The nature of being less expensive
What is your favorite aspect of this product?
The offline reading aspect, making it easier for her clients to navigate through, even in fluctuating network environments.
What do you dislike most about this product?
Not stating any dislike for the time in use so far
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Trustworthy
- Effective Service
- Inspires Innovation
- Saves Time
Cons
- Less Performance Enhancing
- Vendor's Interest First
Amira E.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
Great library, but room for feature improvements.
Likeliness to Recommend
What differentiates Scribd from other similar products?
its extensive library of ebooks, audiobooks, and documents, all available for a single subscription fee
What is your favorite aspect of this product?
its vast and diverse library, offering access to ebooks, audiobooks, and other content all in one subscription
What do you dislike most about this product?
occasional limitations on accessing certain content,
What recommendations would you give to someone considering this product?
anyone looking for an effective way to access a wide variety of books, audiobooks, and other content.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features

David A.
- Role: Student Academic
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Dec 2024
Brilliant product
Likeliness to Recommend
What differentiates Scribd from other similar products?
Easily usable
What is your favorite aspect of this product?
Thecuser interface
What do you dislike most about this product?
It's laggy sometimes
What recommendations would you give to someone considering this product?
If they want something easy to use, they should go for it
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity