What is SendGrid Email Marketing?
Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Efficient Service
- Performance Enhancing
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Mobile Optimized
A/B Testing
Auto-Responders
Campaign Management
Basic Reporting and Analytics
Dynamic Content
Surveys and Polling
Segmentation
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
SendGrid Email Marketing Reviews
Kamal D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Robust deliverability
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Its Focus on transactional email's, comprehensive Analytics, powerful API, and also user friendly features like simplified campaign management, not to forget the email templates.
What do you dislike most about this product?
As email volume increases, the cost can escalate significantly, which i feel could be a concern for businesses with growing email needs and limited budgets.
What recommendations would you give to someone considering this product?
1. Evaluate your email needs 2. Use the free trial. 3. If you have technical resources, explore SendGrid’s API for integrating email functionality into your applications. This can enhance your email workflows and provide custom solutions
Pros
- Includes Product Enhancements
- Continually Improving Product
- Reliable
- Performance Enhancing
Rimsha K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2024
E-mail delivery with speed.
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Scalability is Sendgrid's strongest property from my experience. We regularly send out tons of automated newsletters and transactional emails on a daily basis. Sendgrid gets them delivered to recipients inbox in seconds , regardless of the volume or whether the recipient uses a private domain , yahoo, gmail hotmail etc The aforementioned high delivery rate is the most important part of any email marketing solution and Sendgrid does this very well.
What is your favorite aspect of this product?
Although this is not specific to Sendgrid, I think that Sendgrid's code editor is easy to use for me and my peers . It provides key code editing features like syntax highlighting and one-click code synchronization. The availability of the aforementioned two features on Sendgrid's code editor, ensures we can design email templates from scratch from within the Sendgrid dashboard.
What do you dislike most about this product?
Just like every other email marketing solution, Sendgrid provides an email templates library. However , the templates on the library have never been fit for the purpose of any of our email campaigns. This is the one aspect of my experience with Sendgrid, which I criticize.
What recommendations would you give to someone considering this product?
I readily recommend Sendgrid to anyone looking at deploying an email marketing solution with the caveat that , high technical expertise is needed to maximize the quality that Sendgrid offers.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
zein q.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jul 2024
Create, monitor and analyze campaigns
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
SendGrid is easy to use, and navigation is very smooth. SendGrid integrates functionality, organizes a knowledge base of customer data, and facilitates list segmentation, helping to efficiently design campaigns tailored to each list's trends.
What is your favorite aspect of this product?
I love that SendGrid serves as our lead prospecting management hub, where automation, segmentation, and scheduling improve follow-up and enable us to regularly target them with promotional emails. SendGrid captures it all, simplifies analysis of campaign results, and clearly explains response parameters and other interactions. The templates are excellent and provide an important starting point to start producing impactful campaigns.
What do you dislike most about this product?
SendGrid restricts us from modifying the specified customization or making some changes, I like having more freedom to make some adjustments from time to time.
What recommendations would you give to someone considering this product?
SendGrid helped us focus more on customer needs during campaigns. Also, thanks to comprehensive reports, we gained documented knowledge about our ability to influence and the extent of customer response to our campaigns, which enabled us to maintain continuity of corrective actions that support our achievement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
