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SendGrid Email Marketing Logo
SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

Composite Score
8.8 /10
CX Score
9.0 /10
Category
SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

Company Details


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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
5% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Generous Negotitation

Feature Ratings

Average 86

Email Delivery

92

Mobile Optimized

88

A/B Testing

88

Auto-Responders

87

Campaign Management

87

Basic Reporting and Analytics

87

Dynamic Content

87

Surveys and Polling

86

Segmentation

85

SPAM Compliance

84

Content Authoring

84

Vendor Capability Ratings

Average 83

Business Value Created

88

Ease of IT Administration

84

Vendor Support

84

Quality of Features

84

Ease of Data Integration

83

Ease of Customization

83

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Lincoln M.

  • Role: Information Technology
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Considerable Marketing Solution

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

Send Grid is the most convenient and valuable software for digital marketing through email marketing. Also, SendGrid creates a picture of a company and this attracts different clients. There is information spread across the world.

What is your favorite aspect of this product?

SendGrid has a transformed way of marketing, where there is email marketing. Again, SendGrid increases the authenticity of communication in a company. The software has an amazing Team of supporters.

What do you dislike most about this product?

SendGrid has almost every single feature working, and this is a thing which makes it the perfect solution. Also, there is close control from the developer.

What recommendations would you give to someone considering this product?

SendGrid is a tool to market your products and services without fail. It requires less effort and resources. There is close coordination from this program.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Daryl B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Using Sendgrid for internal and external marketing

Likeliness to Recommend

8 /10

What differentiates SendGrid Email Marketing from other similar products?

It was the most cost effective whilst offering the same features as other more costly products

What is your favorite aspect of this product?

Very simple to use and intuitive, I had junior members of my team using it from day one.

What do you dislike most about this product?

The reporting could definitely be better, especially when it comes to deeper diving in to segments.

What recommendations would you give to someone considering this product?

A great cost effective tool that is very easy to use.

Pros

  • Trustworthy
  • Friendly Negotiation
  • Helps Innovate
  • Reliable

Christopher G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

NEW ERA PRODUCT

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

connection speed, easy to use and implement, ability to conduct training, attractive templates, affordable even by small businesses, vendor support, etc.

What is your favorite aspect of this product?

email delivery notifications, ability to track respondents, mass mailing is a big thing, communication and interaction within and beyond the institution, low cost of production due to less need of physical workforce, managing campaigns is easy than ever.

What do you dislike most about this product?

this an amazing product, no dislikes.

What recommendations would you give to someone considering this product?

i would recommend SendGrid to anyone who has ambitions of growing his or her business to the modern standards.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Client's Interest First

Most Popular SendGrid Email Marketing Comparisons

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