What is SendGrid Email Marketing?
Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSendGrid Email Marketing Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SendGrid Email Marketing.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Efficient Service
- Performance Enhancing
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Mobile Optimized
A/B Testing
Auto-Responders
Campaign Management
Basic Reporting and Analytics
Dynamic Content
Surveys and Polling
Segmentation
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
SendGrid Email Marketing Reviews
Trevor D.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2024
Email marketing made easy with Sendgrid
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Email marketing is automated so we can reach out to our customers with automatic and recurring emails with no need to duplicate and also it is easy to create marketing emails and design them with simple coding skills
What is your favorite aspect of this product?
The customer support team is so knowledgeable and offers help 24/7. Can also monitor the number of clicks which helps us to know and track our progress
What do you dislike most about this product?
It requires one to have some IT knowledge and coding skills in order to be able to use the software well
What recommendations would you give to someone considering this product?
It is a good tool for email marketing with best features, helps boost sales through customer awareness via email and has a higher ROI
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Kathy H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
A great tool for sending mass emails
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
To migrate cold leads to the next level of the sales funnel, Twilio Sendgrid is our best tool. Additionally, our CRM automates the use of Twilio SendGrid for transactional and value emails.
What is your favorite aspect of this product?
One of the biggest features of Sendgrid is its custom HTML authoring platform, which allows users to create their own free-form templates from scratch or copy and paste HTML code from templates from other platforms, such as MoEngage.
What do you dislike most about this product?
Due to the lack of no-code capabilities, the SendGrid platform makes link insertion a very laborious process and the price is higher than competing platforms. It takes a lot of time and effort to build domain authority and email reputation on SendGrid.
What recommendations would you give to someone considering this product?
For both mass activation campaigns and segmentation by specific segments we have used Twilio SendGrid. When we submit a ticket to request more custom reports, the customer support team responds quickly.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Wong T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
I really like this program
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
This program has been presented to us as a program capable of responding to the multiple demands for campaign developers on the web and through emails, the most notable feature that I have seen of this program has been and immense variety of functions to please us in each of our projects, becoming a specialist tool in this area, from campaign management in its entirety and list management and tests to prioritizing certain emails SendGrid Email Marketing is one of the best options.
What is your favorite aspect of this product?
I really like how this program has guided me in my work, and the truth is I am very happy with the performance and results I have had in each of the projects where this program always stands out, SendGrid Email Marketing is a program that since I have it, which has guaranteed me good management of marketing campaigns in all the spaces where it can reach each of my clients or contacts within the cloud, each of the functions that this program offers us consecrates us as true professions in the field. marketing via email and budget other contact platforms.
What do you dislike most about this product?
To have this program and be able to enjoy each of its functions, it is vitally important to have the required skills and technical experience, since this program and each of its functions was created for specialists and professionals in this area, integration and The level of difficulty that this program presents is very high, in many cases it can be a problem for those companies that are looking for quick solutions.
What recommendations would you give to someone considering this product?
Within my company and with most of my colleagues we agree that SendGrid Email Marketing is one of the best solutions on the market to control and manage marketing, that is, this program has stood out thanks to the quality of its functions in a long time, I am happy to recommend this program, since the delivery of emails with this program will be magnificent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing