What is SendGrid Email Marketing?
Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Efficient Service
- Performance Enhancing
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Mobile Optimized
A/B Testing
Auto-Responders
Campaign Management
Basic Reporting and Analytics
Dynamic Content
Surveys and Polling
Segmentation
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
SendGrid Email Marketing Reviews
Natasha M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
Sendgrid gets most things right.
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Reliability and scalability are what sets Sendgrid apart from its peers, as far as email marketing campaign management is concerned. Either for delivering transactional notifications or marketing notifications via email , we are always confident of successfully reaching the inbox folder of the targeted recipients. We experience no downtimes with Sendgrid and the number of contacts on our marketing lists never affects speed of email delivery.
What is your favorite aspect of this product?
Sendgrid allows me access the last thirty day of email activity history and we've found this helpful when trying to cross-reference our weekly marketing email performance numbers. My team has also found Sendgrid's automation triggers helpful. We have relied on this triggers to activate personalized actions and activities, such as sending a "warm welcome message" to new customers, or following up with an email message after a customer completes a particular type of transaction.
What do you dislike most about this product?
Sendgrid mandates two factor authentication ( 2FA ) for users to access Sendgrid accounts. Personally, I find this process too slow as it sometimes takes too long for the authentication code to arrive. I will prefer if Sendgrid will just support the use of an authentication mobile app instead.
What recommendations would you give to someone considering this product?
I am of the opinion that the demands of every team is unique. Therefore , it is essential that prospective new users or customers of Sendgrid compare what they need against what Sendgrid is offering.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Fahad A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Provides extremely high email delivery rate
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
It's an intuitive, yet highly scalable platform that makes it easy to ensure your emails are near 100% delivery rate.
What is your favorite aspect of this product?
Ability to integrate multi-channel communication with CMS such as WordPress with WooCommerce, makes it easy to connect email and SMS notifications with the store itself.
What do you dislike most about this product?
The pricing structure is quite complex.
What recommendations would you give to someone considering this product?
While this tool will allow you to build email campaigns easy, make sure to have a data privacy officer so everything within email is set up correctly.
Pros
- Reliable
- Performance Enhancing
- Respectful
- Enables Productivity
Rene P.
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to use ; there is no need for support.
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
Integrations with other systems
What is your favorite aspect of this product?
API and IP assignation
What do you dislike most about this product?
Nothing to dislike from this product
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
