This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

ServiceNow

ServiceNow App Engine

Composite Score

8.1 /10

CX Score

8.5 /10

9 Reviews Write a Review

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Plug-and-Play Architecture

GUI Application Designer

Application Inventory and Dashboard

Automated Delivery Pipeline

Import and Export Capabilities

Backend Coding and Scripting

End to End Lifecycle Management

Audit Trail

Role-Based Access Management

Collaboration

ALM Integration

Vendor Capability Ratings

Average 86

Ease of Data Integration

Business Value Created

Ease of Customization

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Also Featured in...

Low-Code Business Process Management - Enterprise

Translation missing: en.product_page.ratings.score 8.1

View ServiceNow App Engine in this category (opens in a new tab)

Low-Code Business Process Management - Midmarket

Translation missing: en.product_page.ratings.score 7.9

View ServiceNow App Engine in this category (opens in a new tab)

ServiceNow App Engine Reviews

Shwetank S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

No code /low code app development

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

No code or low code app development makes it best

What is your favorite aspect of this product?

Pre build template,integration hub and role base access control

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Must go for it

Pros

Helps Innovate
Unique Features
Effective Service
Caring

Rajat V.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

No code with Servicenow

Likeliness to Recommend

8 /10

What differentiates ServiceNow App Engine from other similar products?

So very less or no script required to develop any application as it has prebuilt components that helps a lot

What is your favorite aspect of this product?

Its process automation and flow designer capabilities

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Yes they can go with this as it’s really awesome

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Exellend experience with Servicenow App engine.

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

- It enables broad improvement of users as very less prior programming skills are needed. - Completely AI powered so recommendation, automations helps alot to make work super easy and fast. - Easy task management with workflows and monitoring of task is also amazing.

What is your favorite aspect of this product?

With proper scalable and secure enironment it helps in building custom applictions with perfection automations tools and integration capabilities.

What do you dislike most about this product?

- Little costly as per the market standards. - Some issues of performance are encountered.

What recommendations would you give to someone considering this product?

Very helpful product for less experienced people to start with but cost is little high.

Pros

Enables Productivity
Inspires Innovation
Includes Product Enhancements
Helps Innovate

Latest Research

ServiceNow App Engine

What is ServiceNow App Engine?

Company Details

Need Assistance?

ServiceNow App Engine Ratings

92 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love ServiceNow App Engine?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Plug-and-Play Architecture Solution provide out-of-the-box plug-ins and connectors and REST APIs for customized integrations with third-party applications, databases and services.

GUI Application Designer Drag-and-drop models, widgets, UI and functional components to define an application’s data models, business logic, user interfaces, etc.

Application Inventory and Dashboard A list of applications built and deployed by the solution. Out-of-the-box and customizable KPIs and metrics measure the system performance, value and usage.

Automated Delivery Pipeline Applications are automatically built, tested and deployed according to the UI and workflow designs, parameters and constraints defined in the designer.

Import and Export Capabilities Import and convert legacy or applications built using other development tools into the tool and export development artifacts to other tools and archives.

Backend Coding and Scripting The ability to write, modify and configure the source code or scripts of the application.

End to End Lifecycle Management Solution provides workflows, versioning, recovery and rollback and other tooling and capabilities for managing the entire software lifecycle.

Audit Trail View all previous activity including any recent edits and user access.

Role-Based Access Management Ability to assign permissions around system and data access, platform configurations, and application releases based on defined user roles.

Collaboration View all previous activities including any recent edits and user access.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Low-Code Business Process Management - Enterprise

Low-Code Business Process Management - Midmarket

ServiceNow App Engine Reviews

Shwetank S.

No code /low code app development

Likeliness to Recommend

Pros

Rajat V.

No code with Servicenow

Likeliness to Recommend

Pros

Abhishek P.

Exellend experience with Servicenow App engine.

Likeliness to Recommend

Pros

Title

Feature Ratings

Plug-and-Play Architecture

GUI Application Designer

Application Inventory and Dashboard

Automated Delivery Pipeline

Import and Export Capabilities

Backend Coding and Scripting

End to End Lifecycle Management

Audit Trail

Role-Based Access Management

Collaboration

ALM Integration

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of Customization

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training