What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Inspires Innovation
- Reliable
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Low-Code Automation
Content Management
Collaboration
Process Automation Templates
BPMN Compliance
In-App Automated Workflows
Process Workflow Designer
Permissions and Governance
Real-time Process Analysis
Customizable Performance Dashboards
Process Simulation
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
ServiceNow App Engine Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Exquisiteness with process workflows designer.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mahwish S.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Powerful Features but Steep Learning Curve
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
App Engine emphasizes low-code development, enabling users to create applications and workflows with minimal coding skills. This empowers a broader range of users, including non-developers, to contribute to application development and automation.
What is your favorite aspect of this product?
The platform's versatility, scalability, and robust automation capabilities contribute to its popularity among organizations looking to streamline their business processes and improve overall efficiency.
What do you dislike most about this product?
The extensive range of features and capabilities can be overwhelming for new users.
What recommendations would you give to someone considering this product?
Clearly outline your organization's goals, challenges, and specific needs that you aim to address with a platform like ServiceNow App Engine. Having a well-defined set of objectives will guide your evaluation process.
Pros
- Performance Enhancing
- Inspires Innovation
- Helps Innovate
- Reliable
Cons
- Less Caring
- Vendor Friendly Policies
- Security Frustrates
Chaitanya K.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Great Experience while working in ServiceNow App
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
ServiceNow's App Engine stands out for its ability to centralize the creation of diverse modules, ranging from flow designers and client scripts to UI Policies, workspaces, business rules, and more—all conveniently accessible from a single location.
What is your favorite aspect of this product?
ServiceNow App Engine Studio is an entirely unique experience for me, and I find every aspect of it to be my favorite.
What do you dislike most about this product?
I appreciate every feature of the ServiceNow App Engine; there isn't a single aspect that I find dislikable.
What recommendations would you give to someone considering this product?
I can refer to having all my information consolidated in one place to streamline the process of checking various things, saving me time by avoiding the need to navigate through different sources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
