What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Inspires Innovation
- Reliable
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Low-Code Automation
Content Management
Collaboration
Process Automation Templates
BPMN Compliance
In-App Automated Workflows
Process Workflow Designer
Permissions and Governance
Real-time Process Analysis
Customizable Performance Dashboards
Process Simulation
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
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ServiceNow App Engine Reviews
Stella R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Faster app development
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
The unique feature in ServiceNow app Engine is that i am able to control access for the apps i create, so when we create an app that should be used only by a select group of people like top management in our company, we can ensure that only those authorized are able to access. This ensures the safety of our data enables efficiency of oir business operations.
What is your favorite aspect of this product?
I like that it enables even people with no coding experience to build apps simply and easily, i like the drag abd drop feature which allows me to simply pick the features i want for my app and just drop them into the design, so i dont have to write code during the app development process, this has accelerated this process and allowed us to reduce costs associated with app development.
What do you dislike most about this product?
Customer support is a bit slow at responding to our issues, they should improve on this.
What recommendations would you give to someone considering this product?
This product has helped us improve our business operations by creating custom apps that enable efficiency and improved productivity. Its a good solution since even IT people with no coding knowledge are able to build apps using ServiceNow app. For this benefits i would recommend this product to all IT teams that need to build apps faster and easily.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Karen T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Fast application development
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
I think that unlike other low code development products, its flow designer is very simple to use and makes creation of end to end workflows much easier and faster, it also has ready to use templates which help to reduce the duration of applications building process.
What is your favorite aspect of this product?
I like that it has a lot of configuration tools whuch makes the app building process easier and faster. It also has drag and drop features which we use to simplify the prices by allowing to pick and drip the features or buttons we need for our application. It basically removes the very complex coding process from the application building this allows us to quickly and easily create apps. It slso enables people with no coding knowledge to also build apps with its many tools.
What do you dislike most about this product?
My only dislike is that this product has no free trial option so we didn't get to test how well it will work for us before we committed to buying it.
What recommendations would you give to someone considering this product?
ServiceNow app Engine has allowed us to accelerate the application development process by reducing the amount of work and time involved in this process. I would recommend it to all IT staff who need a way to build applications easily and quickly.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Cate G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Effective low code development platform
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
It has ready to use templates which you can use to design and build apps,also their customer support is very friendly and helpful, whenever a issue arises they are always ready to resolve it quickly
What is your favorite aspect of this product?
What i like ServiceNow app Engine is that whatever application we build on this platform we can easily scale to meet our changing and increasing demand, this helps us to streamline our business process and continue operating efficiently.
What do you dislike most about this product?
It takes quite some time to understand and set up dashboard as per my preference,also the UI needs to be updated and made less crowded.
What recommendations would you give to someone considering this product?
This is perfect for anyone looking to build apps without the complex process of coding or for anyone who doesn't have a coding background, it is a good tool for streamlining and automating your business process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
