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ServiceNow GRC Logo
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ServiceNow

ServiceNow GRC

Composite Score
7.5 /10
CX Score
7.7 /10
Category
ServiceNow GRC
7.5 /10

What is ServiceNow GRC?

ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.

Company Details


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Awards & Recognition

ServiceNow GRC won the following awards in the Governance, Risk and Compliance category

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ServiceNow GRC Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow GRC.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow GRC?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Fair
  • Client Friendly Policies

Feature Ratings

Average 81

Workflow Management

84

Policy Management

84

Threat and Vulnerability

81

Incident Management and Remediation

81

Audit and Compliance Management

80

Risk Management

80

Reporting and Dashboards

80

Asset Management

79

Vendor Management

78

Vendor Capability Ratings

Average 78

Ease of IT Administration

82

Ease of Data Integration

82

Ease of Customization

80

Ease of Implementation

79

Quality of Features

78

Availability and Quality of Training

77

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Business Value Created

76

Usability and Intuitiveness

75

Vendor Support

71

ServiceNow GRC Reviews

Upanshu P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates ServiceNow GRC from other similar products?

Its seamless integration with IT workflows ,and unified platform for risk, compliance, and operations.

What is your favorite aspect of this product?

It automate the risk and compliance so we are aware that who is not cmpliance

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

This is the best product for big and small organizations because it track everything regarding company policies, compliance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Alan S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A Reliable Platform For ITSM

Likeliness to Recommend

9 /10

What differentiates ServiceNow GRC from other similar products?

ServiceNow is more straightforward than other IT management tools. It helps me get my tasks done faster and does not confuse me with too much technical stuff.

What is your favorite aspect of this product?

What I absolutely love about ServiceNow is its tracking superpower since it keeps tabs on every single request just like how a librarian keeps books neatly arranged. This means we never lose track of what needs to be done and everyone stays in the loop.

What do you dislike most about this product?

I do not like how ServiceNow handles changes. For example, if you make a mistake, you cannot just edit it. You have to start all over which can be really frustrating.

What recommendations would you give to someone considering this product?

If you are considering using ServiceNow then I would say that you should definitely try it out.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

dinesh M.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product

Likeliness to Recommend

8 /10

What differentiates ServiceNow GRC from other similar products?

One of the best un market

What is your favorite aspect of this product?

Easy integration

What do you dislike most about this product?

Lot of technical person needed

What recommendations would you give to someone considering this product?

Need to identify the technical person

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Fair

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