What is ServiceNow GRC?
ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow GRC?
Pros
- Helps Innovate
- Enables Productivity
- Fair
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Management
Policy Management
Threat and Vulnerability
Incident Management and Remediation
Audit and Compliance Management
Risk Management
Reporting and Dashboards
Asset Management
Vendor Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Vendor Support
ServiceNow GRC Reviews
Upanshu P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Fantastic Product
Likeliness to Recommend
What differentiates ServiceNow GRC from other similar products?
Its seamless integration with IT workflows ,and unified platform for risk, compliance, and operations.
What is your favorite aspect of this product?
It automate the risk and compliance so we are aware that who is not cmpliance
What do you dislike most about this product?
nothing as such
What recommendations would you give to someone considering this product?
This is the best product for big and small organizations because it track everything regarding company policies, compliance.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Alan S.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2024
A Reliable Platform For ITSM
Likeliness to Recommend
What differentiates ServiceNow GRC from other similar products?
ServiceNow is more straightforward than other IT management tools. It helps me get my tasks done faster and does not confuse me with too much technical stuff.
What is your favorite aspect of this product?
What I absolutely love about ServiceNow is its tracking superpower since it keeps tabs on every single request just like how a librarian keeps books neatly arranged. This means we never lose track of what needs to be done and everyone stays in the loop.
What do you dislike most about this product?
I do not like how ServiceNow handles changes. For example, if you make a mistake, you cannot just edit it. You have to start all over which can be really frustrating.
What recommendations would you give to someone considering this product?
If you are considering using ServiceNow then I would say that you should definitely try it out.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
dinesh M.
- Role: Vendor Management
- Industry: Consulting
- Involvement: Vendor Management and Renewal
Submitted Sep 2024
Great product
Likeliness to Recommend
What differentiates ServiceNow GRC from other similar products?
One of the best un market
What is your favorite aspect of this product?
Easy integration
What do you dislike most about this product?
Lot of technical person needed
What recommendations would you give to someone considering this product?
Need to identify the technical person
Pros
- Trustworthy
- Saves Time
- Respectful
- Fair