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ServiceNow GRC Logo
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ServiceNow

ServiceNow GRC

7.4 /10
Category
ServiceNow GRC
7.4 /10

What is ServiceNow GRC?

ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.

Company Details


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Awards & Recognition

ServiceNow GRC won the following awards in the Governance, Risk and Compliance category

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ServiceNow GRC Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow GRC.

84 Likeliness to Recommend

98 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow GRC?

0% Negative
7% Neutral
93% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Client Friendly Policies

Feature Ratings

Average 79

Workflow Management

83

Incident Management and Remediation

80

Policy Management

80

Threat and Vulnerability

78

Audit and Compliance Management

78

Risk Management

78

Vendor Management

77

Reporting and Dashboards

77

Asset Management

76

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Ease of Customization

82

Ease of Data Integration

82

Breadth of Features

79

Ease of Implementation

78

Availability and Quality of Training

78

Quality of Features

77

Business Value Created

76

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

73

Vendor Support

71

ServiceNow GRC Reviews

Rakesh S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Fabulous software for eGRC. An excellent features

Likeliness to Recommend

8 /10

What differentiates ServiceNow GRC from other similar products?

Automation and UI are main features of ServiceNow, Security is one the most important feature of ServiceNow, being a cloud based software service. It has more features than regular software that support eGRC programs.

What is your favorite aspect of this product?

User Interface and Automation

What do you dislike most about this product?

More features can be added like color coding

What recommendations would you give to someone considering this product?

I would recommend to use ServiceNow for their eGRC practice save time and money.

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Anurag M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

It has been a great product till now

Likeliness to Recommend

10 /10

What differentiates ServiceNow GRC from other similar products?

Best GRC tool in the market Highly customizable and scalable

What is your favorite aspect of this product?

Integrations with third part applications

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Proper assesment needs to be done if they need GRC.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Vikrant S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Service Now Great tool for Service desk & Tickets

Likeliness to Recommend

8 /10

What differentiates ServiceNow GRC from other similar products?

Number of features and integration of those features seems to be perfectly coupled together.

What is your favorite aspect of this product?

Raising & tracking of Tickets is pretty easy & smooth.

What do you dislike most about this product?

Compatibility issue between different versions.

What recommendations would you give to someone considering this product?

Looking to reduce & enhance the Service Desk capability go for this tool.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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