What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Charanjeet S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Fantabulous Ecommerce Website Solution
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is the best e-commerce platform, because it's admin dashboard is very easy to use. We can easily enhance the functionality by installing the apps.
What is your favorite aspect of this product?
The best thing is that we get order, cart, payment, sales and tax management from single panel.
What do you dislike most about this product?
Shopify is the best e-commerce platform. There is no dislike I found till the time.
What recommendations would you give to someone considering this product?
I will highly recommend Shopify to anyone who is looking for a eCommerce solution. They also provide the free version before purchasing the actual solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Luis L.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Awesome tools and features!
Likeliness to Recommend
What differentiates Shopify from other similar products?
There are so many differences, first of all the ease of use and implementation, create a store with Shopify is really fast besides that is self hosted so you dont need to deal with a hosting company.
What is your favorite aspect of this product?
The amount of themes, plugins and customization that a user can add to a Shopify store makes a site easy to maintain and this inclues all the common marketing tools.
What do you dislike most about this product?
The acess to the rest-api, if you need to show some products in an external app in a more efficient way for any dev is so expensive, you will need to pay an specific plan to allows you to do that, and if you do it the documentation for devs needs a lot of improvement.
What recommendations would you give to someone considering this product?
The best recommmendation is get focused on the products, with the themes Shopify helps you with a great quality of themes.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
- Inhibits Innovation
Babatunde A.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Fantastic product to help scale up business
Likeliness to Recommend
What differentiates Shopify from other similar products?
It great features to user other Third Party
What is your favorite aspect of this product?
Reviews Plugins
What do you dislike most about this product?
No New session added on editing theme
What recommendations would you give to someone considering this product?
A great Saas product to help scale up business in the online space
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
