What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Giannis K.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Initial Implementation
Submitted Jul 2022
Easy to Use, friendly UI, a bit expensive
Likeliness to Recommend
What differentiates Shopify from other similar products?
Its super easy to set up, almost plug and play. Many other product have issues and require code to set up.
What is your favorite aspect of this product?
Easy to setup. Seamless intergration with Facebook analytics etc.
What do you dislike most about this product?
The price and the C.O.D feature
What recommendations would you give to someone considering this product?
Go for it but it will save you time. But if your bussiness model is based on C.O.D you will need an external integrator (most probably)
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Rohan M.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2022
Great Ecommerce Platform
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify offers a free affiliate marketing software called "Dove tale" to their customers to use which is a huge benefit considering other platforms costs hundreds of dollars a month of use.
What is your favorite aspect of this product?
My favorite aspect about this product is that it is quiet beginner friendly, also we can easily start our ecommerce business without knowing how to code. It can be easily integrated into other software systems such as Klaviyo to directly allow our customers to shop our website through email links sent weekly.
What do you dislike most about this product?
The only thing which I dislike about Shopify is that we can't customize the "card" page unless we have a Shopify Plus subscription which is quite expensive. Also we need to use Stripe payment solution if we want to use Apple pay.
What recommendations would you give to someone considering this product?
I would recommend only 1 thing that anyone should make full use of their 14 days trial period, as during this time period every beginner needs to get familiar with the processes and management after the development of the Shopify store.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Parwinder K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Fully Loaded with best Features for Online Store
Likeliness to Recommend
What differentiates Shopify from other similar products?
The Biggest benefit I am receiving from Shopify is Product Management and Customization. It works great in terms of adding a variable product. It has some pre-defined variables like colour, size etc instead of Woocommerce. Adding variations in WooCommerce is a little bit difficult.
What is your favorite aspect of this product?
After using Shopify, Now I can say Shopify is the best platform for an Online eCommerce Store. It's so simple to implement and use the admin dashboard. Even a non-technical person can also use Shopify. Product Management and Catalogue import/export are very easy.
What do you dislike most about this product?
Shopify is good but nothing is perfect in this world so it has some weak points too. 1) Pricing plan is a little too higher for a single user. 2) Front-end Customization is a bit off from another platform. 3) Cart page is restricted.
What recommendations would you give to someone considering this product?
100%, I would recommend it to others. It has so many features that other platforms don't offer with its kind of User Experience.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
