What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Ali K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
It is designed to facilitate e-commerce.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify makes everything much easier than similar competing e-commerce apps. It's great in every way, from the simplicity of the interface for customers to the vast array of possibilities of the infrastructure. Shopify is thoughtfully designed for both users and developers.
What is your favorite aspect of this product?
Due to its popularity, external plugins and especially ready-made payment integration plugins are great.
What do you dislike most about this product?
The lack of a free version is a minus. The lack of a free version is a minus. By removing some features, it should be free version if it is to be used on the user's own server.
What recommendations would you give to someone considering this product?
If you are going to implement your e-commerce project with Shopify, don't hesitate, do it now.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Niraj T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Simplicity of Usage
Likeliness to Recommend
What differentiates Shopify from other similar products?
24/7 customer and technical support, marketing and discounts, Shopify app store.
What is your favorite aspect of this product?
Abandoned cart reminders.
What do you dislike most about this product?
Less customizability, it's not a content management system.
What recommendations would you give to someone considering this product?
It's secured and reliable, east to navigate with quick set-up, mobile friendly and has 24*7 customer support. One can give a thought of registering on Shopify.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Cortney H.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2022
Easy to use and well known system
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is one of the most commonly used softwares for ecomm and easy to find information about best practices.
What is your favorite aspect of this product?
Easy to use and clear analytics.
What do you dislike most about this product?
When updates are needed they tend to be pushed to third party apps with a cost instead of an upgrade from Shopify.
What recommendations would you give to someone considering this product?
Definitely a good choice!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
