What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Romain O.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jun 2022
Excellent service overall.
Likeliness to Recommend
What differentiates Shopify from other similar products?
shopify stands out from the competition thanks to its simple and minimalist design and its ultra efficient training
What is your favorite aspect of this product?
what I like about shopify is the ease of integration of products
What do you dislike most about this product?
Their high commission needs to be reviewed.
What recommendations would you give to someone considering this product?
It is a very simple product especially for the novist and efficient in terms of pricing and profitability.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Esther M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Initial Implementation
Submitted Jun 2022
Fantastic with a learning curve
Likeliness to Recommend
What differentiates Shopify from other similar products?
One thing that makes Shopify stand out is definitely the wide range of third party integration. From accounting to digital downloads or anything you can think of, there's an integration for that. Definitely convenient to just connect most of the software that you have already been using.
What is your favorite aspect of this product?
My favorite aspect of Shopify will be the reliability and third party integration. I can't recall a day when the software was extremely buggy or shutting down on me like some other solutions I have used in the past.
What do you dislike most about this product?
There's a bit of learning curve when it comes to using or launching your store. It is not super intuitive for people who aren't necessarily good with web design or IT in general. It will take some time before you get used to it.
What recommendations would you give to someone considering this product?
If you are a busy entrepreneur or business owner, I would recommend hiring a web designer or a developer. It can be quite time-consuming to work and launch your store. However, if you have limited resources, definitely, go for it, but after you are more established, hire someone to help you manage your store.
Pros
- Helps Innovate
- Unique Features
- Client's Interest First
- Includes Product Enhancements
Cheikh B.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted May 2022
Shopify's exceptional quality.
Likeliness to Recommend
What differentiates Shopify from other similar products?
What makes shopify different from others is its complexity. Unlike other eCommerce platforms, Shopify works as a SaaS (Software as a Service). This means that you don't have to install anything on your computer to use it, as it is in the cloud. What's more, the platform takes care of setting up all the technical aspects of your shop: the server, the payment gateway, the updates... So all you have to do is set it up and attract customers.
What is your favorite aspect of this product?
Easy to set up.
What do you dislike most about this product?
the cost of the Advanced Shopify Plan.
What recommendations would you give to someone considering this product?
I recommend him to get shopify as soon as possible because it is the best because it saves you a lot of time.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Caring
