What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Esther B.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Vendor Selection and Purchasing
Submitted May 2022
Innovative product But a little too expensive Easy
Likeliness to Recommend
What differentiates Shopify from other similar products?
Innovative product But a little too expensive Easy to access
What is your favorite aspect of this product?
Its presentation
What do you dislike most about this product?
The price is a bit too much for beginners I think it should find a middle ground for those who want to start and those who are already there
What recommendations would you give to someone considering this product?
I will salute his initiative and I will advise him to take a look at the use
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Caring
Cons
- Less Performance Enhancing
- Less Effective Service
- Less Generous
Kirti K.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2022
Shopify: Fantastic software for E commerce.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Customizing an online store quickly and without much effort is provided by Shopify, with an extensive line of visually pleasing templates that add an aesthetic touch to our stores. Shopify is a well-designed platform that enables us to sell products to the market.
What is your favorite aspect of this product?
Shopify takes the complicated world of e-commerce into something that anyone can manage. It helps us to activate products on the website as well as the app. It provides us the customized websites and domains. We can push the whole product catalog to Google merchant Centre and run shopping ads directly. It has preset design templates tool for those who do not know how to design a website. We can create sales channels in the shortest time. We can easily change the outlook of the store from the templates available without any coding and similarly make other changes like giving discount options and setting an upper limit of discount code usage.
What do you dislike most about this product?
Credit card transaction fees are added on top of the monthly cost. The program does not have rating options and product reviews, which does not allow any user to position themselves on its platform due to lack of rating. So, this need to be implemented or improved.
What recommendations would you give to someone considering this product?
We use Shopify in our organization to sell our products directly to our consumers all across the country. One of the best tools to run your E-commerce, we launched our e-commerce store during the pandemic [a year and a half ago], and ever since we have not faced any problems with the platform. It is great for building an eCommerce store and helps in web design, operations and order fulfillment, shipping, marketing, and product management. It gives me an automated layout from the shopping cart to the payment gateway layout everything Shopify does for me.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Michael H.
- Role: C-Level
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted May 2022
Ecommerce is made easier with Shopify
Likeliness to Recommend
What differentiates Shopify from other similar products?
Easy to setup and modify, Shopify makes doing Ecommerce way better than it was 5 years ago, By having a simple to use platform Shopify allows us to have a professional look and feel without having to break the bank.
What is your favorite aspect of this product?
The apps are great. You can find an app for any feature on Shopify.
What do you dislike most about this product?
Recurring cost can get very high and if you use too many apps it slows down the website
What recommendations would you give to someone considering this product?
Choose your theme wisely and know which aps you really need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
