What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Afolabi D.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Best eCommerce platform for small businesses
Likeliness to Recommend
What differentiates Shopify from other similar products?
What I like best about Shopify is their pricing, especially the Shopify lite, which costs $9 per month. It's cheap and small businesses can afford it. Shopify is also very very easy to use.
What is your favorite aspect of this product?
With Shopify, I don't have to waste time and resources building a website from scratch for my business. Instead of learning how to make a site for my business, which could take up to 3 months to learn, I just signup to Shopify and choose the templates I want and edit it to my taste without writing any HTML, CSS, or javascript code.
What do you dislike most about this product?
The fact that Professional reporting functionality is only provided on more expensive plans, I wish it was available on the cheaper plans because small businesses ( e.g, me ) also want to see their Shopify store performance and make the necessary changes to improve their store’s performance
What recommendations would you give to someone considering this product?
Shopify is really a good platform to start with for your online business. I would advice you to start with the Shopify lite, which costs $9 per month. Once you see how efficient it is then you can upgrade.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Bhabishya B.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Dec 2021
Amazing eCommerce Platform but a bit expensive
Likeliness to Recommend
What differentiates Shopify from other similar products?
It is easy to use Shopify than using other similar products. Anyone who have never used any CMS before will find Shopify easier to use than using other CMS to make an eCommerce site. It takes few minutes to set-up store at Shopify where was it takes a bit longer to set-up store at other CMS.
What is your favorite aspect of this product?
The favorite aspect of Shopify is that it's lot more easier to use and it feels great to use Shopify than other eCommerce CMS I have using in the past. And there are lots of features and themes and app's developed by great developers which helps to add new and amazing features to my store and I love that.
What do you dislike most about this product?
What I dislike about this product is it's pricing. They don't have any free version and I mostly look for free versions of every software I start using.
What recommendations would you give to someone considering this product?
If anyone is considering to use this product then I will tell them to use it only if they can afford it, else don't.
Pros
- Performance Enhancing
- Unique Features
- Saves Time
- Reliable
Cons
- Less Fair
Partha s.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2021
Shopify - An easy way to build online store
Likeliness to Recommend
What differentiates Shopify from other similar products?
Ease of use, Unlimited products and amazing tools to build stores with ease
What is your favorite aspect of this product?
Without any technical knowledge, ease of use is my favorite
What do you dislike most about this product?
Unable to gain more on selling
What recommendations would you give to someone considering this product?
Just give a try to make your store live. Great E-Commerce platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
