What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use and intuitive
Likeliness to Recommend
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Farhan A.
- Role: Information Technology
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Dec 2021
Very good product!
Likeliness to Recommend
What differentiates Shopify from other similar products?
It provides very nice user interface with fully loaded tools to create a e-commerce websites in few minutes. It gives us to option choose free themes or paid themes based on our budget and start building e-commerce websites. We can export/import products and integrate with B2B sites like AliExpress or Wholesale2B and create fully automated drop shipping websites.
What is your favorite aspect of this product?
Shopify provide verity of tools/apps that make our e-commerce websites functionally rich. We can send automated order, inventory, payment and promotion.
What do you dislike most about this product?
Its basic plan start with $29 per month which is more if some one running small business on selling in an specific area.
What recommendations would you give to someone considering this product?
If you are looking to make a functionally rich and secure e-commerce websites they shopify is the best option to use. It will save your time and money. Even if you have no coding knowledge you can build your e-commerce websites in few hours.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Cons
- Charges for Enhancements
- Commodity Features
- Vendor's Interest First
Christina G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Great e-commerce platform for small biz owners!
Likeliness to Recommend
What differentiates Shopify from other similar products?
I believe the biggest difference between Shopify and other e-commerce platforms is the user friendly ease of use. Anyone can build a web shop now.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Price. For the very small at home business/shop owner/hobby crafter, monthly charges and other associated costs can be enough to hurt your business until your shop hopefully hits it big.
What recommendations would you give to someone considering this product?
Go ahead & give it a shot. It’s fairly easy to set up & it can give you the ability to be your own shop designer & eliminate the need for a web design firm.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
