What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
張欣迪 C.
- Role: Student Academic
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2021
It's easy to use
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's widely used by many website. Once get familiar with the feature, customers have less frictions when using the system in other websites
What is your favorite aspect of this product?
It can store customer information by email address. Customers do not need to create new accounts when they shop at another website built by shopify.
What do you dislike most about this product?
Worrying about the security, it does store credit card information (optional)
What recommendations would you give to someone considering this product?
It's a good product if you don't want to build your own shopping website
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Marc B.
- Role: Finance
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Excellent ECommerce Platform for any size company.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify allows us to sell our products in a sophisticated E-Commerce environment, without tying up capital that could be used elsewhere.
What is your favorite aspect of this product?
The excellent dashboards for reporting Sales, Payments, Orders etc.
What do you dislike most about this product?
There is nothing I dislike.
What recommendations would you give to someone considering this product?
To consider the features versus the costs and, the decision will be easy to go ahead with Shopify.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Patrick G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2021
user friendly face and use of apps
Likeliness to Recommend
What differentiates Shopify from other similar products?
easier CMS, shopping cart and ability to use apps specific to my needs.
What is your favorite aspect of this product?
Most of the information I need is in one place.
What do you dislike most about this product?
customizing the themes and be difficult at times and some apps don't delete code it should
What recommendations would you give to someone considering this product?
manage your inventory and pricing effectively. I have to use 3rd party apps for my particular situation.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
