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Siteimprove

Siteimprove

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Siteimprove
7.7 /10

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details


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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

82 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Automatic Evaluation Tool

95

Reporting and Analytics

90

Navigation Tracker

90

Content Tracker

90

Color & Display Tracker

85

Multiple Language Support

83

Maintenance

81

Compliance Audits and Certification

80

Accessibility Profiles

75

Compliance

75

Vendor Capability Ratings

Average 82

Ease of IT Administration

92

Availability and Quality of Training

89

Ease of Implementation

87

Business Value Created

86

Breadth of Features

86

Quality of Features

86

Vendor Support

85

Ease of Customization

82

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

77

Ease of Data Integration

61

Siteimprove Reviews

David N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Great value

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

It's pricing is competitive for all of the features it provides. The UI is great for if you wnat to deep dive into something very specific or if you want to know what is the best value for pursuing an SEO or assessibility improvement.

What is your favorite aspect of this product?

Whether it's text on a web page or html code, I love how well Siteimprove an scan for that and find every instance for cases when that needs to be removed or replaced for example/

What do you dislike most about this product?

Never could get the integration between Adobe Analytics and Siteimprove to work. The Siteimprove documentation was for an older version of Adobe Analytics.

What recommendations would you give to someone considering this product?

With all of the functionality that exists, there is little risk in this product not providing more value than you would be paying. Absoutely worth trying.

Pros

  • Trustworthy
  • Unique Features
  • Acts with Integrity
  • Helps Innovate

Adriana J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Improve your customers' online experience

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove's superior tracking and analytics tools have allowed us to maximize the potential of our websites and deliver a better customer experience, both of which have helped to grow our business.

What is your favorite aspect of this product?

In terms of web analytics and making decisions based on real data about user behavior and traffic to our websites, Siteimprove has been a tremendous boon to the organization. It allows us to continually improve by identifying weaknesses. It works perfectly every time, has a clean and intuitive interface, and is generally great.

What do you dislike most about this product?

The only thing that slightly detracts from this otherwise great product is the accessibility rating feature, which could use some improvement.

What recommendations would you give to someone considering this product?

You will have no problem implementing and using the program, and the design is top notch. So far everything has gone smoothly and I have no hesitation in recommending it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

diksha r.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

SiteImprove: Elevate Your Website Success

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Due to its great content optimisation, responsive team assistance, and strong policy creation, Siteimprove distinguishes out. The capability to assign members to particular groups is a useful feature. One significant difference, though, is the absence of a direct tool for comparing data across time periods, which might be crucial for reporting to management.

What is your favorite aspect of this product?

Personally, I appreciate Siteimprove comprehensive insights into website performance. The interface is user-friendly and allows for easy auditing on various levels, from individual pages to custom policies. The tool's alignment with WCAG guidelines and the new tagging system are standout features. The customer support, including the live chat feature, has been consistently prompt and helpful.

What do you dislike most about this product?

One aspect I find less intuitive is the handling of legacy modules like site crawl exclusions and aliases. Additionally, the initial learning curve can be a minor challenge. While the exporting of reports is useful, more customization options would be beneficial.

What recommendations would you give to someone considering this product?

If you're considering Siteimprove, I'd suggest delving into its features and setting up policies and dashboards tailored to your needs. The tool provides valuable insights into accessibility, SEO, and usability, allowing you to monitor and enhance your website's performance effectively. Regularly checking your website's health, similar to having an annual health check-up, can greatly contribute to its success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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