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SocialPilot

SocialPilot

Composite Score
7.7 /10
CX Score
7.8 /10
Category
SocialPilot
7.7 /10

What is SocialPilot?

85,000+ professionals trust SocialPilot to manage social media, schedule social media posts, improve engagement and analyze results - at a pocket-friendly cost.

Company Details


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SocialPilot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SocialPilot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SocialPilot?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Feature Ratings

Average 85

Audience Segmentation

92

Collaboration

91

Influencer Identification

90

Competitor Tracking

87

Social Media Channel Integration Inbound

86

Sentiment Analysis

85

Publishing

85

Dashboards and Reporting

85

Visual Analytics

79

Vendor Capability Ratings

Average 85

Vendor Support

94

Product Strategy and Rate of Improvement

89

Usability and Intuitiveness

89

Ease of IT Administration

89

Availability and Quality of Training

86

Ease of Data Integration

86

Quality of Features

85

Ease of Implementation

85

Breadth of Features

84

Ease of Customization

84

Business Value Created

73

SocialPilot Reviews

Ae-Cha S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An Affordable solution.

Likeliness to Recommend

9 /10

What differentiates SocialPilot from other similar products?

SocialPilot allows you to bulk schedule content and material for marketing months and years ahead of time in case you are planning something and you see yourself more devoted to something other than business marketing. SocialPilot gives the best service in the most affordable packages. The customer support is unrivaled. Marketing has become a piece of cake with SocialPilot.

What is your favorite aspect of this product?

SocialPilot is an affordable tool with a friendly interface. It has all the options that we were looking for. Dozens of our clients are effortlessly managed – thanks to this wonderful platform. Features like the calendar, analytics, and customer care support add to the beauty of SocialPilot. Its ability to schedule social content for multiple platforms and different clients is doing wonders. It saves us a lot of time.

What do you dislike most about this product?

SocialPilot needs to improve its notification system. Sometimes, an unsubmitted post is reported after a couple of days have passed and such notifications are expected to be very prompt, especially in situations where the sequence/order of posts is critical.

What recommendations would you give to someone considering this product?

SocialPilot is a good tool for those having a tough time streamlining their scheduling process. I will highly suggest this tool to you! The software is super helpful in driving campaigns so you should give it a try and decide by yourself if it has the potential or not. Thanks me later.

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Caring

Murathee K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

The Ideal Social Media Monitoring Software

Likeliness to Recommend

9 /10

What differentiates SocialPilot from other similar products?

SocialPilot is an amazing tool as it makes social media management and monitoring easy.

What is your favorite aspect of this product?

I like the ability to schedule posts. Monitoring mentions is easy and so is management. I like that using and understanding SocialPilot is straightforward.

What do you dislike most about this product?

No regrets for using SocialPilot. It works perfectly

What recommendations would you give to someone considering this product?

For businesses that needs a social media management software, SocialPilot never disappoints. It's resourceful and easy to use

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Jessica J.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A complete social media advertising and marketing

Likeliness to Recommend

9 /10

What differentiates SocialPilot from other similar products?

It has customized publish scheduling that lets customers create precise posts for personal social debts. Its content curation and discovery equipment allow users to gather new content material thoughts for social media. It presents an extraordinary fee for cash. It is likewise a value-powerful alternative to Hootsuite and Buffer, especially in case you opt for a better and greater expensive bundle.

What is your favorite aspect of this product?

SocialPilot is very honest and is extraordinarily clean to use platform. It has superb customer service. It has an intensive awareness of automation. It integrates with almost every social platform. Its interface is straightforward to navigate. It acts as a single interface for all social networks. It presents social media analytics. Its analytics characteristic is reasonably nicely-laid out and is straightforward for clients to understand their reports. Its social media analytics deliver customers precious insight into their social media performance and performance. It has many integrations, brilliant browser extensions.

What do you dislike most about this product?

Its loose plan isn't whole. Its convention and support systems are very terrible. Its interface is outdated. Tagging best works for enterprise pages. Its dashboard desires some paintings. Its bulk scheduling fails, and there isn't a notification or queue alert to permit you to recognize something that failed. It has a lack of Instagram analytics in it.

What recommendations would you give to someone considering this product?

SocialPilot gives a centralized platform for coping with special social media channels and publishing throughout the channels concurrently. According to the seller, its foremost features include analytics and reporting, on the side of crew collaboration and client control.

Pros

  • Continually Improving Product
  • Caring
  • Saves Time
  • Respectful

Most Popular SocialPilot Comparisons

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