What is Spotler CRM?
Spotler CRM (formerly Really Simple Systems CRM) helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and further integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
95 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Spotler CRM?
Pros
- Respectful
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Sales Management
Customer Service Management
Collaboration
Marketing Management
Analytics and Reporting
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Spotler CRM Screenshots
Spotler CRM Videos
An Introduction to our CRM
An Introduction to Simple Marketing
How to Add an Account
How to Add a Contact
How to Add an Opportunity
How to Add Tasks and Activities
How to Create Custom Fields
How to Import Data to Your CRM
How to Run CRM Listing Reports
How to Design Marketing Emails
How to Create Mailing Lists
Sales Dashboard
Company Account Page
Account with Help Drawer
Tasks
Opportunities
Calendar View
Calendar Settings
Marketing Dashboard2
Email Designer1
Schedule an Email
Campaign Stats1
Campaign Stage Stats
Spotler CRM Reviews
Richard H.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Nov 2022
Excellent value, easy to use.
Likeliness to Recommend
What differentiates Spotler CRM from other similar products?
Simplicity
What is your favorite aspect of this product?
Report creation
What do you dislike most about this product?
lack of accounts with our membership level.
What recommendations would you give to someone considering this product?
Go for it and keep simple
Pros
- Fair
- Acts with Integrity
- Trustworthy
- Saves Time
Alexa T.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use, fantastic product!
Likeliness to Recommend
What differentiates Spotler CRM from other similar products?
The ability to customize the platform to suit your professional needs.
What is your favorite aspect of this product?
My favorite aspect of this product is the accounts. Users have the ability to store mass amounts of information pertaining to a specific client in one place while maintaining organization.
What do you dislike most about this product?
In my industry, multiple retail locations will share one buyer. This platform allows the ability to link accounts but this can be tedious and time costly. I wish there was a better way to intergrade multiple accounts with single buyer with the actions you have preformed. One way we could adjust this is to have the ability to link multiple accounts to a single task. Thus the one task will be shown on multiple accounts
What recommendations would you give to someone considering this product?
Work with your onboarding team to establish all aspects of this platform. There are many features a user could miss, simply because they are unaware. The RSS team is great at providing recommendations to adjust the platform to better suit your needs!
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Marisa H.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Nov 2022
The cost structure was great for a small company
Likeliness to Recommend
What differentiates Spotler CRM from other similar products?
Very easy to understand.
What is your favorite aspect of this product?
Ease of use. Customer service is excellent
What do you dislike most about this product?
nothing at this time
What recommendations would you give to someone considering this product?
Do the trial, Its very easy and the cost is great
Pros
- Continually Improving Product
- Trustworthy
- Fair
- Altruistic
