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Square eCommerce Logo
Square eCommerce Logo
Square, Inc.

Square eCommerce

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Square eCommerce
8.2 /10

What is Square eCommerce?

Square allows you to sell online on our site, with third party e-commerce sites and on your own site. With all three, you get next day deposits, can accept all major credit cards at one simple rate, and can integrate reporting and inventory with your offline sales.

Company Details


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Awards & Recognition

Square eCommerce won the following awards in the B2C eCommerce category

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Square eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square eCommerce?

7% Negative
7% Neutral
86% Positive

Pros

  • Respectful
  • Security Protects
  • Efficient Service
  • Fair

Feature Ratings

Average 78

Payment Processing

84

Reporting and Analytics

83

Microsite Management

78

Order Management

78

Content Management

78

Retargeting Capabilities

76

Predictive Recommendations

76

Order Portal

76

Content Localization

74

Integrated Search

74

Catalog Management

73

Vendor Capability Ratings

Average 77

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Breadth of Features

78

Ease of Customization

78

Ease of Implementation

78

Quality of Features

77

Ease of IT Administration

76

Availability and Quality of Training

74

Vendor Support

72

Square eCommerce Reviews

John A.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Accurate and Operational E-Commerce Program

Likeliness to Recommend

10 /10

What differentiates Square eCommerce from other similar products?

Square eCommerce has the online payment processing capacity, that allows customers to make purchases in any location. Also, order management controls stock, and no single day the company can have a deficit. Finally, Square eCommerce securities and support processes are perfectly enacted.

What is your favorite aspect of this product?

The analytical and reporting feature from Square eCommerce is a swift feature, that I find it crucial as it indirectly conducts a market survey at no extra fee. Also, Square eCommerce capacity to control supply and demands through order management is a fulfilling concept. Lastly, Square eCommerce allows the accounting department to work in relations with pother departments.

What do you dislike most about this product?

Square eCommerce lacks digital management, where different media or communication channels can be utilized to bring more effective and successful advertising. The exclusion of that feature limits the efficiency and helpfulness of the program.

What recommendations would you give to someone considering this product?

Square eCommerce is a digital, standard, and approved software for online transactions,. The application has resulted to global business operations, cost management, and intuitive engagement with everybody in the company. The set up for the program is friendly, and more expansions are possible to occur from the developer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

SHAUN J F.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

Great Credit Card Features

Likeliness to Recommend

10 /10

What differentiates Square eCommerce from other similar products?

Square has such a unquike credit card processing machine. It percentage that is take from the base pay of product is really low. Square technology is by far the best on the market.

What is your favorite aspect of this product?

The credit card machine that prints up receptes and it is mobile from my notary business.

What do you dislike most about this product?

I thought the website that is attached to the credit card machine is terrible. The website generator that helps you create your website is terrible. .

What recommendations would you give to someone considering this product?

Just try the credit card machine or software for your desktop. I would use the website maker to help you with your store.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Allison C.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Coding experience required to use this product

Likeliness to Recommend

8 /10

What differentiates Square eCommerce from other similar products?

It integrates with Apple technology, and has a specific square reader.

What is your favorite aspect of this product?

The ability to send invoices.

What do you dislike most about this product?

Any time I want to setup something on my site, the help files take me into something that is way too complicated and over my head, and I need a developer to implment and test any of the changes.

What recommendations would you give to someone considering this product?

Get a coder on staff so you can utilize all of the features.

Pros

  • Acts with Integrity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Effective Service
  • Inhibits Innovation
  • Slower Product Innovation

Most Popular Square eCommerce Comparisons

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