What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
Takunda A. M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Expensive business plans
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Enhanced collaboration and remote support
What is your favorite aspect of this product?
Available as a desktop application, mobile app, and web browser extension
What do you dislike most about this product?
The expensive business plan pricing
What recommendations would you give to someone considering this product?
Try other alternatives with better pricing plans
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Inspiring
Namrata Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Good Product when you connect as remote machine.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer is good product in terms of security, where we need to just generate a code and connect with the client machine and resolve the problem easily the latency is very low from other products.
What is your favorite aspect of this product?
When we take remote Access from others we are able to access everything and that logic is so good, when we have admin access we are able to do anything, as comes in security point of view we are talk with client to say YES or NO , when we do anything with powershell or anything.
What do you dislike most about this product?
Nothing was dislike and latency is also very low so it was good, just we need a communication mic also so that we are able to communicate their only.
What recommendations would you give to someone considering this product?
I recommend to use this product it was very good product and use it as user FREE OF COST.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ekta B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Super adorable with presentation.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Spectacularly great with remote access of large files. Great with screen share by presentation of ideas. Intuitive dashboard and mobile friendly.
What is your favorite aspect of this product?
Incredibly great with large file transfer. Super adorable with video conferencing. Intuitive and accessible with mobile. Incredible for presentation.
What do you dislike most about this product?
It's an adorable software with large file transfer which is fast.
What recommendations would you give to someone considering this product?
It's super adorable software with large file transfer. Magnificent with video conferencing so clear and robust. Incredible for presentation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
