What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Enables Productivity
- Fair
- Friendly Negotiation
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Remote Support
Attended and Unattended Remote Access
Discovery
Role-Based Access Controls
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Reviews
Vinay R.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Great reliability
What is your favorite aspect of this product?
Legacy created and secure product
What do you dislike most about this product?
Expensive but affordable
What recommendations would you give to someone considering this product?
Go ahead and purchase
Pros
- Performance Enhancing
- Inspires Innovation
- Fair
- Transparent
Hotani J.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2024
TeamViewer Remote Has Great Capabilities
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
I love the efficiency of the capabilities of this remote support tool. TeamViewer Remote has been working so well for us.
What is your favorite aspect of this product?
TeamViewer Remote is easy to use and reliable. TeamViewer Remote has excellent capabilities.
What do you dislike most about this product?
I have zero dislikes for TeamViewer Remote. TeamViewer Remote is amazing.
What recommendations would you give to someone considering this product?
I do recommend TeamViewer Remote. TeamViewer Remote is superb.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sajin T.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Bit complicated but trustworthy
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Genuinely verified product
What is your favorite aspect of this product?
Trustfull. since its a verified product
What do you dislike most about this product?
Not that easy to use and implementation is confusing
What recommendations would you give to someone considering this product?
Give the free version a try
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable