What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
Michael C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
4K video and ample security
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting allows for simple one-to-one chat sessions, group calls, and webinars from both internal and external participants alike. We are able to control meetings through a simple, easy to use interface and meeting invites easily integrate with my calendar
What is your favorite aspect of this product?
It allows team meetings to take place via a in-room touch panel and has options for instant content sharing. The support for screen sharing empowers our global teams to be more connected, productive and engaged
What do you dislike most about this product?
Its better to host and join meetings with a browser rather than the mobile app because the app can lag at times especially when screen sharing with a big number of participants
What recommendations would you give to someone considering this product?
The main thing that TeamViewer Meeting has going for it is that it’s extremely easy to use. It also has a fun vibe that may appeal to many users and it does allow unlimited number of meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Eliana J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
TeamViewer Meeting Is the Best for Online Meetings
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting has perfect video resolution, which differentiates it from other similar products. TeamViewer Meeting has impressive features.
What is your favorite aspect of this product?
This is the most affordable screen sharing and video conferencing software. It has great capabilities that makes communications easier. It provides a variety of multiple conferencing solutions.
What do you dislike most about this product?
It requires superfast internet to use convenient. However, it is a reliable video conferencing software to use.
What recommendations would you give to someone considering this product?
I highly recommend this software. I am sure Teamviewer will never disappoint you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Estefany P.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
Secure video conferencing anywhere
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting keeps you connected with your contacts and teams through video conferencing and VoIP calls, instant chat, screen sharing and more across devices and platforms, anywhere. Where security and team collaboration come together, for meetings anywhere, wherever you're working. Easily communicate with your contacts anywhere in the world on their mobile or desktop app with VoIP calling.
What is your favorite aspect of this product?
TeamViewer Meeting installs on your desktop computer and cell phone so you can easily access your contacts and make face-to-face video and VoIP calls in HD, plus send instant chat messages with your coworkers or your entire team, schedule group meetings (up to 300 participants), screen share and record meetings, and all the essential meeting tools you need to securely.
What do you dislike most about this product?
Poor connectivity on the app over the phone has trouble logging in and disconnects. Needs to update to get all the features, and not everyone has heard of it, and to keep in mind some UI improvements are needed.
What recommendations would you give to someone considering this product?
Share end-to-end encrypted files with your contacts. This way no one will be able to see the transferred data. Not even TeamViewer. Available as a standalone app for computers and mobile, TeamViewer Meeting is now fully integrated into TeamViewer so teams can work remotely and collaborate with each other closely, from anywhere, anytime. Small and large businesses love TeamViewer Meeting for its ease of use, no training required installation and securely encrypted meeting environment. TeamViewer Meeting works with your team's workflow to improve daily processes and productivity, so you can collaborate securely and reliably with your teams and
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Inspires Innovation
