What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
Terisa B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
TeamViewer Meeting- A Popular Meeting Platform.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting provides high-definition HD quality audio and video to its users. The number of participants can extend up to more than 300, which is a large audience on one platform. The software is easy to use. The recording of the feature is used for referencing the future. The tool is end-to-end encrypted. It is compatible with multiple browsers and supports the feature of slideshow and media.
What is your favorite aspect of this product?
It offers a variety of options. It is available for the user to download for free, which is much appreciated by users. It can be connected to multiple devices. It is quite a helpful feature.
What do you dislike most about this product?
At times there occurs the issue of connectivity. The tool lacks new features which is the demand of the user. Many people are still unaware of this tool. To upgrade the features, a specific amount of fee is required.
What recommendations would you give to someone considering this product?
New features should be added that enhance the overall user experience. The option of sending files in the group must be added. There must be more variety of emoticons which is required by the users.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Inspires Innovation
Ghazal Z.
- Role: Operations
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2022
User friendly Lot of features
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It has flawless connectivity with a lot of cool and effective features. TeamViewer is top of the line product and it really stands out from the crowd. I would say it's the best product for remote access.
What is your favorite aspect of this product?
It has audio and video conferencing features. Also, I love the whiteboard and chat box that enables me to communicate with ease. I like the black-screen option which gives me more privacy when I'm working remotely. I can save the addresses of other computers which saves a lot of time.
What do you dislike most about this product?
Sometimes, it detects commercial activity when I access a system outside the office LAN. Once it detects the problem, it won't trust you and won't establish the connection.
What recommendations would you give to someone considering this product?
If you have a remote team or your job requires checking other connected devices to your network, TeamViewer would be a great help for you. It is excellent for remote access and communication. You can do instant messaging, use a whiteboard for free drawing, hear the audio from other computers, send function commands (Alt+Del+Shirt) and even restart a computer remotely.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Vendor's Interest First
Michael N.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2022
Friendly, easy, and efficient.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
What I love most about Team viewer is its natural connection point which permits even individuals without cutting-edge innovation information like me, to play out the undertakings somewhat in a genuinely cooperative air without a hitch. As my calling contributing to a blog requires many individuals to unite, conceptualize and have the work looked at in the ongoing for fast bits of knowledge, I completely figure out the requirement for frictionless far-off cooperation. Team viewer assists me with that and I am stunned at the zero-grinding experience as well as fast handling.
What is your favorite aspect of this product?
For my situation, the most concerning issue that TeamViewer settles for me is having the option to take ongoing assistance from a specialized master when I am battling with a local distributing stage or content administration framework created by in-house engineers. Likewise, I feel more certain when somebody makes sense of something while additionally sharing the pertinent screen-it provides me with a sensation of genuine cooperation and assists me with associating better with the venture I am dealing with. Also, I don't need to be worried about the security of my delicate information like the computerized records containing every one one.
What do you dislike most about this product?
While it fulfills my assumptions, it appears to be that they might offer superior help choices and more correspondence channels for individuals with higher necessities like I in some cases put myself in the shoes of my group chief or human asset director, I figure they might require more from the application and because of the broad use (they would speak with numerous other colleagues too) they would require moment support-in some cases in the constant.
What recommendations would you give to someone considering this product?
I enthusiastically prescribe TeamViewer Meeting to others considering it as it is exceptionally effective easy to understand, simple to match up/find contacts, VoIP calls, and furthermore, you could add however many clients as up to 300 on a solitary phone call. It's likewise accessible in free rendition thus, my own proposal is that attempt freeware first as a cloud put together device and afterward based with respect to individual experience buy the yearly membership in any case, I guarantee you it merits each and every penny of your cash.
Pros
- Reliable
- Efficient Service
- Caring
- Saves Time