What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
Ndiga M.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2022
Best Web Conferencing Tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
One thing that makes TeamViewer Meeting standard out is the secure connection. It also supports multiple users and is easy to use too.
What is your favorite aspect of this product?
I like that TeamViewer Meeting ia affordable and easy to use. It makes connections secure The quality of audio and video is outstanding
What do you dislike most about this product?
Zero regrets as TeamViewer Meeting has outperformed
What recommendations would you give to someone considering this product?
For web conferencing, you can never go wrong with TeamViewer Meeting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Alana P.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2022
Solution for your remote workspace interaction.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The host could share screens smoothly with its participants, chat during conferences and even have the right to share important documents during live sessions with candidates.
What is your favorite aspect of this product?
This software is a single click join interface. This software could be accessed on both desktop and mobile. A large number of participants join live sessions and have complete access to view and edit the documents shared by the host.
What do you dislike most about this product?
TeamViewer Meeting premium package is an expensive one and you have to pay on a monthly basis to enjoy all the benefits offered by the company.
What recommendations would you give to someone considering this product?
TeamViewer Meeting is used by companies who conduct seminars and people interaction through virtual destinations. This software allows its user to invite a large audience and share their company goal with their targeted audience with single live streaming.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
Kiran D.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Best for support, justifies price.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Most of the meeting products don't provide Remote control. This differentiates the product from rest.
What is your favorite aspect of this product?
Sharing of multiple monitors in 4k is my favorite aspect of the product.
What do you dislike most about this product?
Consumes lot of data.
What recommendations would you give to someone considering this product?
I will suggest help desks and support staff to definitely get TeamViewer Meetings application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
