What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
Jesse R.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Feb 2022
Phenomenonal product! Must buy user friendly.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It’s features and dashboard is super easy to use and user friendly setup.
What is your favorite aspect of this product?
The ease of remoting into a computer from one of our users on our company account and being able to access the computer shortcuts via the user dashboard.
What do you dislike most about this product?
Not much to dislike really! I can’t complain
What recommendations would you give to someone considering this product?
If you want a super user friendly experience get TeamViewer! We’ve used other programs in the past and so much harder to use.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Kingaru M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Web Conferencing and Collaboration Made Easy
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Besides being wonderful in web conferencing, it also comes with with other features including VoIP calls, screen sharing, Instant messaging, and is available in devices and this makes it special
What is your favorite aspect of this product?
I like that it offers amazing web conferencing capabilities. It is great when it comes to collaboration thanks to screen sharing and instant chat features. It effectively and securely handle VoIP calls Using it is seamless
What do you dislike most about this product?
No complaints as TeamViewer Meeting has outweighed my expectations
What recommendations would you give to someone considering this product?
For web conferencing and collaboration, TeamViewer Meeting is what you need. It's affordable and resourceful
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Camila W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A simple, smart, reliable, and secure platform
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer meeting’s UI feature is comparable to other software in competition. Meetings can be recorded easily. It is very easy to configure and personalize. It is the best for MNC’s international meetups. It is helpful in many different scenarios.
What is your favorite aspect of this product?
Instant messaging capabilities are lit. It is a simple, smart, reliable, and secure platform for all sorts of meetings. There are no limitations on the number of people attending the meeting and seminars/webinars can be organized effectively.
What do you dislike most about this product?
Slow internet connections can slow it down. Lower bandwidth on internet speeds may cause problems. Performance is reduced and causes errors. Additional tutorials should be provided for the ease of learning of users.
What recommendations would you give to someone considering this product?
I highly suggest others use this software as it is not only user-friendly but also reliable. However, anyone willing to use it must try the free version first and then go for paid versions. Paid versions have much more to offer than the free versions.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
