What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Madeline R.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
The Best Online Meeting Software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
I particularly like TeamViewer Meeting's teams conferencing feature, that allows people to arrange conferences with a huge number of people. It has reduced myself and my team a significant amount of time, allowing us to boost our output. TeamViewer software made it extremely easy to connect and have conferences.
What is your favorite aspect of this product?
I typically prefer TeamViewer to address problems at our company. Since we mostly do group meetings through TeamViewer Meeting, this enables us to successfully cooperate. It's highly user-friendly and simple to use. Its audio/video quality is excellent during meetings.
What do you dislike most about this product?
The major weakness of TeamViewer Meetings seems to be that we must continually upgrade it in order to enjoy most of its possibilities. It typically connects to many systems. If linked to mobile internet, it will take a substantial quantity of data.
What recommendations would you give to someone considering this product?
I can fully recommend it to everyone since it is an excellent virtual meeting tool with a wealth of features. Therefore, with Covid, my coworkers & I work remotely and like it.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Saves Time
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
TeamViewer is amazing for remote access.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Jason T.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Teamviewer delivers good quality remote operations
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
With each new update teamviewer shows constant improvements, not only adding more stability to the video quality, but also at the configuration level, since there are now higher resolution rates to choose from, which allows us to work comfortably regardless of the amount of bandwidth we are using.
What is your favorite aspect of this product?
Teamviewer is mostly focused on improving the experience of working remotely on a computer, but it can also be used to work more complexly by using the software's own functions for group meetings, either to make sharing information from the platform much easier, or to explain a work-related topic to several people
What do you dislike most about this product?
Apart from the fact that teamviewer sometimes freezes and we have to restart it in order to continue working, there have been no other issues that have prevented us from managing it properly. This seems to be mostly because some of the computers we use for work do not meet enough requirements to maintain a stable management.
What recommendations would you give to someone considering this product?
We recommend the use of a service such as teamviewer to work with maintenance, as it is essential if the management is handled remotely, so that customers remain confident with the mechanics that this type of program represents, usually in the area of technical maintenance, or simply to work remotely due to problems with the layout.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
