What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
rowan h.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2021
Great software and its even free!
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It is by far the easiest to use for its core functionality. it could do with more features
What is your favorite aspect of this product?
The connection remains stable even when the internet connection becomes slow
What do you dislike most about this product?
It needs more features
What recommendations would you give to someone considering this product?
It is great but if you want more features id look towards MS teams
Pros
- Saves Time
- Client Friendly Policies
- Continually Improving Product
- Reliable
Victoria S.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Wherever this concrete communication
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It is one of the easy-to-use Teamviewer tools, even compared to other tools this video communication system called makes users keep a direct contact without complications with clients and partners from anywhere where you are
What is your favorite aspect of this product?
What I like is that versions installed on the constant desktop are updated to provide an updated experience every time you enter, your command and algorithms are quite simple but powerful to guarantee good communication safely with users who are members of the tool
What do you dislike most about this product?
It should be an experience that goes to any customer not exclusively to users of the TeamViewer tool, because it is pretty good
What recommendations would you give to someone considering this product?
A communication system on the nine by means of messaging and videos online safely and filtered from the first moment, it is also accessible and complete
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Jason M.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
The world's easiest remote connectivity
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
We can connect to other devices to provide specialized, unique, and practical support to customers with problems of any kind. He synthesized the possibility of starting a business based on connectivity and organizational communication. It is frequently used between departments.
What is your favorite aspect of this product?
TeamViewer has been known worldwide and running on every computer for many years. It is highly feasible to coordinate a tech support style form of troubleshooting. It is used from any mobile and desktop device. It's fantastic to be able to use someone else's PC from the comfort of my workspace.
What do you dislike most about this product?
The first is that it relies heavily on a highly efficient Internet connection, and the second is that the interface is changed very often; they delete features or move them around all the time.
What recommendations would you give to someone considering this product?
I recommend TeamViewer to connect and manipulate other users' devices very gently; it is effective and tends to exceed expectations for its reasonable price. It helps improve communication and interaction between people with common interests.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
