What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
Guadalupe M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2020
Meet online with anyone at ease with Blizz
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It has voice, video, screen sharing, file sharing, instant messaging features all in single platform unlike otner collaboration systems.
What is your favorite aspect of this product?
Team messaging and face-to-face HD VoIP capabilities are what i like most since it has saved time and finances incurred while communicating.
What do you dislike most about this product?
However, I don't like that Blizz lacks offline access.
What recommendations would you give to someone considering this product?
I highly recommend Blizz since it hosts huge huddles of up to 300 participants in a meeting.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Erin Q.
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: End User of Application
Submitted Sep 2020
My thoughts on using Blizz(TeamViewer)
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Blizz supports file sharing, screen sharing while still acting like RDP.
What is your favorite aspect of this product?
Remote desktop access has advanced file sharing and collaboration of the entire team
What do you dislike most about this product?
Blizz do not have a strong mobile system and keeps hanging the cursor.
What recommendations would you give to someone considering this product?
I only recommend PC-PC support since the mobile access is poor.
Pros
- Trustworthy
- Client Friendly Policies
- Altruistic
- Acts with Integrity
Kayden C.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2020
Virtual assistance made easy by Blizz
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Blizz connects to any system, where it gives the the opportunity to view anything on the other device after getting authorized via pin.
What is your favorite aspect of this product?
It allows me to offer support to other graphic designers from anywhere.
What do you dislike most about this product?
I used to hate that Blizz lacked mobile capabilities, but I adapted to the PC.
What recommendations would you give to someone considering this product?
Consider what they need first before fully implementing Blizz.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
