What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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TeamViewer Reviews
Ekta B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Super adorable with presentation.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Spectacularly great with remote access of large files. Great with screen share by presentation of ideas. Intuitive dashboard and mobile friendly.
What is your favorite aspect of this product?
Incredibly great with large file transfer. Super adorable with video conferencing. Intuitive and accessible with mobile. Incredible for presentation.
What do you dislike most about this product?
It's an adorable software with large file transfer which is fast.
What recommendations would you give to someone considering this product?
It's super adorable software with large file transfer. Magnificent with video conferencing so clear and robust. Incredible for presentation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pravat Ranjan P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Best time saving for team collaborative
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Smooth connection between users. High quality product
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Great product with minimal cost
Pros
- Efficient Service
- Effective Service
- Respectful
- Client Friendly Policies
Akarsh A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Different product from others for remote sharing.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer a very different products from others, Because the guy who was sitting in US and one was in Canada. we are able to work on remote system, and this is how we are able to manage our on prim cloud servers also this was very much to show the error and productivity.
What is your favorite aspect of this product?
Remote sharing is the best thing where i am taking access and check myself the error was it was very typical challenge for any company to do in minimal latency.
What do you dislike most about this product?
Nothing was dislike it was very good with minimal ping, latency.
What recommendations would you give to someone considering this product?
No one good than this, because it was working in very minimal and secure remote share with access.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
