What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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TeamViewer Reviews
Abhishek V.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2023
Reliably organize meetings and webinars
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting takes the headaches out of joining a video call at work. I can record our calls for later reference and share screens with colleagues whenever necessary.
What is your favorite aspect of this product?
Offering high-quality video and voice conferencing, TeamViewer Meeting allows us to conduct online meetings with our clients and team members.
What do you dislike most about this product?
If we can make the meeting room private so guests have to ask for permission before joining in on the call.
What recommendations would you give to someone considering this product?
TeamViewer Meeting allows HD-quality video conferencing and collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
A good tool to work with
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
This product is a good tool to establish a control on remote desktop and to conduct a conference call simultaneously.
What is your favorite aspect of this product?
It is a perfect match to Apple iOS, as it is mostly one tool that works in integration if other software is on another end.
What do you dislike most about this product?
The connection must be a really good to establish non interacting conference call and remote control.
What recommendations would you give to someone considering this product?
This product is a good option if you don't have access to other similar products.
Pros
- Trustworthy
- Security Protects
- Reliable
- Performance Enhancing
Pranjal M.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Decent virtual meeting platform
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The fact that it offers cross-platform access to communication between two devices, This is not quite common to many other platforms.
What is your favorite aspect of this product?
It lets you use any other device (every kind) remotely being anywhere in the world.
What do you dislike most about this product?
Its pricing and can not share large files.
What recommendations would you give to someone considering this product?
They can for sure go for this product if looking for integration of several platforms.
Pros
- Unique Features
- Effective Service
- Saves Time
- Respectful
