What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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TeamViewer Reviews
Carissa M.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
A Software That Expanded it's Functionality!
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
I love that it can support even the mobile and IoT devices! I think that one's genius!
What is your favorite aspect of this product?
I like the fact that if I requested on something, the response would be as quick as a flash! I wouldn't have to wait that long and that there is a notification right even before it happened so you'd be prepared right even before the access to your own PC happens and the digital check ins!
What do you dislike most about this product?
There is nothing that I could think of so far.
What recommendations would you give to someone considering this product?
If you would like to stay productive and focus your team in digitalization while checking in with them, or if they would ever be needing support from anyone anytime, anywhere, TeamViewer is definitely a must have! And because it has firewall, you'll be sure that any files transferred are safe and secured!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Agnes J.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2023
TeamViewer Meeting Has Fantastic Features
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
When it comes to online communications, we always choose TeamViewer Meeting because it has incredible and easy to use features. TeamViewer Meeting is different from other because it has an intuitive interface.
What is your favorite aspect of this product?
The reliability of TeamViewer Meeting makes it a powerful software. TeamViewer Meeting is reourceful because it makes online communications very smooth.
What do you dislike most about this product?
I do not dislike even a single feature about TeamViewer Meeting. TeamViewer Meeting has been the best.
What recommendations would you give to someone considering this product?
TeamViewer Meeting has incredible features. I recommend TeamViewer Meeting to everyone because I know it will make your online communications smooth.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Micah R.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
Excellent online video conferencing software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meetings is a video conferencing service that helps users keep in touch with their networks. Involved parties can communicate with one another by conference call, VOIP call, or in-person meeting.
What is your favorite aspect of this product?
Team Viewer is an excellent remote access tool since it establishes a safe, encrypted link between the user's computer and the remote host and grants the user authorized remote access. There aren't many tools like it, plus it's free and has reliable connectivity with no lag time. Although the meeting app is quite similar to Google Meet and Microsoft Teams, it worked well and was easy to use.
What do you dislike most about this product?
An internet connection that is too slow causes a delay in communication or action. Everyone has access to the online hub, but features like sharing only selected tabs or the entire screen can be enhanced. The other person's voice can lag behind at times.
What recommendations would you give to someone considering this product?
Once in a while, I'd use TeamViewer for meetings and the software itself to remotely and safely access computers. And I had a positive experience with the meeting application.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Saves Time
