What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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TeamViewer Reviews
Daniel M.
- Role: Human Resources
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Dec 2022
Guarantor of efficient communications
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Since this type of system has been growing in recent years, a methodology has been developed that allows remote operations to be more personal despite being digital. This tool stands out for its simple interface and how fast it is for a professional to adhere to it, especially in older generations
What is your favorite aspect of this product?
I like the live chat capabilities and the options presented in a visible way when starting calls, it allows file sharing during conversations and even recording calls to view them later, it allows screen sharing to show the other what What is he doing without being complicated
What do you dislike most about this product?
I don't have any criticism, but it would be good to integrate access functions for people with different email addresses so that the general accessibility of the tool is greater.
What recommendations would you give to someone considering this product?
I recommend this system if it is the first time it is used and if you have large work teams
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Michael C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
4K video and ample security
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting allows for simple one-to-one chat sessions, group calls, and webinars from both internal and external participants alike. We are able to control meetings through a simple, easy to use interface and meeting invites easily integrate with my calendar
What is your favorite aspect of this product?
It allows team meetings to take place via a in-room touch panel and has options for instant content sharing. The support for screen sharing empowers our global teams to be more connected, productive and engaged
What do you dislike most about this product?
Its better to host and join meetings with a browser rather than the mobile app because the app can lag at times especially when screen sharing with a big number of participants
What recommendations would you give to someone considering this product?
The main thing that TeamViewer Meeting has going for it is that it’s extremely easy to use. It also has a fun vibe that may appeal to many users and it does allow unlimited number of meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Eliana J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
TeamViewer Meeting Is the Best for Online Meetings
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting has perfect video resolution, which differentiates it from other similar products. TeamViewer Meeting has impressive features.
What is your favorite aspect of this product?
This is the most affordable screen sharing and video conferencing software. It has great capabilities that makes communications easier. It provides a variety of multiple conferencing solutions.
What do you dislike most about this product?
It requires superfast internet to use convenient. However, it is a reliable video conferencing software to use.
What recommendations would you give to someone considering this product?
I highly recommend this software. I am sure Teamviewer will never disappoint you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
