What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer Videos
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Jaydeep s.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
It will increase your productivity must use
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
I love it. Honestly such very useful and productive tool. It easy to use and real time saver.
What is your favorite aspect of this product?
I can assess multiple devices using my laptop. i can edit video from laptop, tablet, to get all assess to all power of my computer. It is highly functioning application for me
What do you dislike most about this product?
Some time it crashed while i do heavy task.
What recommendations would you give to someone considering this product?
Truly is best tool for productivity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ndiga M.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2022
Best Web Conferencing Tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
One thing that makes TeamViewer Meeting standard out is the secure connection. It also supports multiple users and is easy to use too.
What is your favorite aspect of this product?
I like that TeamViewer Meeting ia affordable and easy to use. It makes connections secure The quality of audio and video is outstanding
What do you dislike most about this product?
Zero regrets as TeamViewer Meeting has outperformed
What recommendations would you give to someone considering this product?
For web conferencing, you can never go wrong with TeamViewer Meeting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Alana P.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2022
Solution for your remote workspace interaction.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The host could share screens smoothly with its participants, chat during conferences and even have the right to share important documents during live sessions with candidates.
What is your favorite aspect of this product?
This software is a single click join interface. This software could be accessed on both desktop and mobile. A large number of participants join live sessions and have complete access to view and edit the documents shared by the host.
What do you dislike most about this product?
TeamViewer Meeting premium package is an expensive one and you have to pay on a monthly basis to enjoy all the benefits offered by the company.
What recommendations would you give to someone considering this product?
TeamViewer Meeting is used by companies who conduct seminars and people interaction through virtual destinations. This software allows its user to invite a large audience and share their company goal with their targeted audience with single live streaming.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
