What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer Videos
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Murimi K.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2022
A Resourceful Web Conferencing Software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting ensures the business maintains the best connection thanks to easy and secure video conferencing capabilities. In addition this Software offers other amazing features such as VoIP calls, screen sharing, chat and other helpful features. It's the best in it's class
What is your favorite aspect of this product?
I like that with TeamViewer Meeting, we don't have to pay more to enjoy best features. With this software, video conferencing is not only easy but also secure. The additional features such as VOIP and Screen sharing among others make this software irresistible
What do you dislike most about this product?
Never had any disappointments with TeamViewer Meeting
What recommendations would you give to someone considering this product?
For all your business video conferencing needs, there is no better tool than TeamViewer Meeting. It's affordable, and offers other additional features that makes it competitive. You will as well be happy to know the software is affordable too.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Caring
Dennis N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Great product to try
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
There is no difference with other products
What is your favorite aspect of this product?
No favorite part, but whole product is good
What do you dislike most about this product?
I dislike none
What recommendations would you give to someone considering this product?
It's a good product to go for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samuel W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Good real-time communication tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
something that differentiates this service is that it is basically a communication system of the TeamViewer platform, but that brings together the best of the best video conferencing applications on the market, and takes advantage of these systems to improve business efficiencies through quality and efficiency in terms of to conferences remotely, it is also quite easy to implement in the organization, which in the end will not be large investments to implement it
What is your favorite aspect of this product?
What I like the most is its ability to store considerable amounts of video in case of making recordings of video calls, and its interface is so easy to access that even a person who is not an expert in this type of tool can use it. with systems that are understandable and that will adapt well to organizations, as well as the ability of this tool to connect with larger amounts of users than others
What do you dislike most about this product?
There is nothing that I consider negative about the tool, it is quite efficient in terms of connection capabilities in real time through videos, so since we began to implement it in the company I have not had any problems
What recommendations would you give to someone considering this product?
My recommendation is to use this type of system to unify the team, allow wherever they are to be part of the decisions and processes without limitations of being in another city or not having the opportunity, it is one of the best tools of its kind
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
