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Idera Software

TestRail

Composite Score

8.3 /10

CX Score

8.6 /10

33 Reviews Write a Review

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Mobile Application Testing category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2 Top Rated Capabilities

5 Top Rated Features

2023

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

0% Negative

0% Neutral

100% Positive

Pros

Effective Service
Reliable
Trustworthy
Respectful

Feature Ratings

Average 80

Functional Testing

Browser Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Performance Testing

3rd Party Testing Tool Integration

Device and OS Versions Coverage

Process Simulation

Automated Testing

ALM Integration

Development Use

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Vendor Support

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Software Testing

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TestRail Reviews

Daniel F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Good tool with scope for improvement!

Likeliness to Recommend

7 /10

What differentiates TestRail from other similar products?

It has a cool UI and excellent reporting features

What is your favorite aspect of this product?

It's reporting capabilities

What do you dislike most about this product?

During heavy test cycles, its performance drops

What recommendations would you give to someone considering this product?

It is a decent testing application but has scope to get better.

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

Cons

Commodity Features

Oscar G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Optimizes test management

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

I consider it to stand out for its ability to customize reports and integration with other development tools. The intuitive interface makes it easy to create and assign tests, while customizable reports allow you to analyze results efficiently. Additionally, the integration with tools such as Jira and Jenkins improves team productivity.

What is your favorite aspect of this product?

I like it mainly because it has been of great help in test tracking, detailed reporting, and team collaboration, allowing the team to improve test planning and execution, as well as tracking results and defects.

What do you dislike most about this product?

The limitation in field customization has also been mentioned as areas for improvement.

What recommendations would you give to someone considering this product?

Its integration with development tools and customizable reporting capabilities make it a valuable tool for development teams. TestRail is an excellent option to optimize test management in software development projects, with unique features that distinguish it from other similar tools on the market

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hiroshi I.

Role: Sales Marketing
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Test management is best accomplished with the idea

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

However, what makes TestRail stand out from the rest is its main features of collaboration and transparency. Everyone in the team can have the same set of input data in real-time, which makes work more open. This is particularly important for large projects since you need to have a number of teams working simultaneously.

What is your favorite aspect of this product?

The feature I personally like most about TestRail is that it is equipped with a robust reporting and metric option. Preparing reports with nanosecond specificities about the progression of tests and their coverage is as easy as pie. This gives us useful information which we apply to enhance the Firm’s flow and provide better results of the end product.

What do you dislike most about this product?

There are few areas which can further be enhance: It may get a little steep for new users, individuals who are not well acquainted with a test management tool. Still, the documentation is rather rich; however, I would have loved seeing videos as a way to convey the message toward adoption more.

What recommendations would you give to someone considering this product?

I have chosen TestRail for recommendation because it offers a complete tool which enhances the management of tests in a huge way. TestRail is one of the tools that one should recommend for anyone seeking to manages, supervise, and control tests more efficiently.

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Latest Research

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

TestRail Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Software Testing

TestRail Reviews

Daniel F.

Good tool with scope for improvement!

Likeliness to Recommend

Pros

Cons

Oscar G.

Optimizes test management

Likeliness to Recommend

Pros

Hiroshi I.

Test management is best accomplished with the idea

Likeliness to Recommend

Pros

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Feature Ratings

Functional Testing

Browser Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Performance Testing

3rd Party Testing Tool Integration

Device and OS Versions Coverage

Process Simulation

Automated Testing

ALM Integration

Development Use

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Vendor Support

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization