What is Time Matters?
Time Matters has evolved into leading law practice management software, trusted by thousands of law firms. Every element and feature of Time Matters is designed specifically with legal professionals in mind. With countless customization options, and features that seamlessly integrate with other core software programs that law firms use daily, Time Matters makes it easy to create documents, manage matters, track time, and conduct the business of law. Reduce time spent on manual processes and fixing errors, and focus on higher-value work for clients.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
91 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Time Matters?
Pros
- Transparent
- Trustworthy
- Fair
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Case Management
Conflict Management
Contact Management
Time Management
Document Management
Accounting and Financial Management
Tasks and Workflow Management
Reporting Components
Calendaring
Billing
Email Management
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Ease of Implementation
Vendor Support
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Time Matters Reviews
Isaac N.
- Role: Student Academic
- Industry: Other
- Involvement: Initial Implementation
Submitted Dec 2022
Excellent features
Likeliness to Recommend
What differentiates Time Matters from other similar products?
Case administration activities, such as documenting cases, client and opposing counsel exchanges, and court orders, are adequately handled by Time Matters also, my creative mind requires that everything be color labeled with clear typography. I'm expecting version 16 will remedy the lack of choices for changing the font size or color in TM.
What is your favorite aspect of this product?
All of the information is readily available. Additionally, it offers a schedule and email function that will sync with your Outlook calendar and provide you fast access to calendar events to attach to your files.
What do you dislike most about this product?
TM had a built-in accounting application in version 12 that let you handle everything in one place, but now you have to buy a different tool, which is frustrating.
What recommendations would you give to someone considering this product?
Although there are many other choices, TM is by far the finest I have ever used. This software functions for offices with 1 to 100 employees. It is made for legal work, thus I have no idea how it would function in any other occupations.
Pros
- Altruistic
- Reliable
- Performance Enhancing
- Enables Productivity
Erickson M.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Protective Legal Solution.
Likeliness to Recommend
What differentiates Time Matters from other similar products?
Time Matters has stable legal solutions for Enterprises.
What is your favorite aspect of this product?
Time Matters is confined to resolve all the legal challenges.
What do you dislike most about this product?
Time Matters has attentive assistance for legal assistance.
What recommendations would you give to someone considering this product?
Time Matters is decisive in resolving all the legal challenges.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
SCOTT M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Strong practice management tool, easy to use
Likeliness to Recommend
What differentiates Time Matters from other similar products?
All-in-one platform that facilitates billing, calendar, and researchpro
What is your favorite aspect of this product?
The best aspect of this product is that it saves significant time with reporting and organizing
What do you dislike most about this product?
It can be difficult to understand and use at first, but once proficient it helps
What recommendations would you give to someone considering this product?
Users should reach out to client services directly when stuck rather than read the 'Help' sections. The customer service is great.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features