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Trend Micro

Trend Micro Apex One

Composite Score
6.9 /10
CX Score
6.9 /10
Category
Trend Micro Apex One
6.9 /10

What is Trend Micro Apex One?

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

Company Details


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Awards & Recognition

Trend Micro Apex One won the following awards in the Data Loss Prevention category

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Trend Micro Apex One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trend Micro Apex One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 1
Since last award

79 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
75%
Conflict Resolution:
75%
Strategy & Innovation:
75%
Service Experience:
80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trend Micro Apex One?

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10% Negative
10% Neutral
80% Positive

Pros

  • Saves Time
  • Respectful
  • Client Friendly Policies
  • Continually Improving Product

Feature Ratings

Average 81

Real Time Scanning

85

Endpoint Support

84

Multiple Enforcement Actions

82

Activity Monitoring Alerts

82

Centralized Reporting Engine

81

Data Discovery (DLP)

81

Forensic Analysis Support

80

Encryption and Decryption Support

79

Environment Support

78

Customizable and Pre Canned Policies

75

Email and IM Support

74

Vendor Capability Ratings

Average 79

Breadth of Features

83

Ease of IT Administration

83

Ease of Data Integration

82

Usability and Intuitiveness

81

Quality of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

79

Ease of Implementation

78

Business Value Created

77

Ease of Customization

77

Availability and Quality of Training

70

Trend Micro Apex One Reviews

Dhamodharan E.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best security with efficient techniques.

Likeliness to Recommend

9 /10

What differentiates Trend Micro Apex One from other similar products?

It provides automated threat detection and response with advanced tools such as fileless malware protection, virtual patching and endpoint detection and response. It focuses in board range of threats, including ransomware, malware and phishing attacks. It also offers behavioural analysis and pre-execution machine learnings to detect threats before they execute. Standout features is its virtual patching capability which reduces exposure to vulnerability. It offers cloud based, on premises and hybrid deployments options which make flexible for business needs.

What is your favorite aspect of this product?

The ability to automatically detect and respond to threats in real time is highly appreciable. EDR capabilities provide detailed insights into attacks and allow quick investigation and response. It delivers strong protection without significantly affecting system performance. The ability to push updates across an entire network from a single server is frequently highlighted as a favourite feature. It allows administrators to customise settings and security exceptions and fine tune protection based on their organisation’s risk tolerance.

What do you dislike most about this product?

The initial setup process challenging and time consuming especially in large environments. Though the interface is powerful it can be overwhelming due to the sheer number of settings and options available. The certain menus and reports are not as intuitive as they would like leading to a steeper learning curve. While generally praised for its low resource consumption the performance slowdowns during certain tasks. Another dislike what we are facing is the features for non windows platforms such as linux and mac are not as good as those windows systems, limiting its flexibility in mixed platforms environments.

What recommendations would you give to someone considering this product?

The organisation who are using only windows platforms are best use this and the environment looking for automated threat detection and to keep their environment safe with all ransomware, phishing, etc. It’s best for the seekers who’s expecting for realtime vulnerabilities protection. It doesn’t requires for high resources and humans for the endpoint and DLP to be montorised.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Jesse S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Comprehensive endpoint Security

Likeliness to Recommend

9 /10

What differentiates Trend Micro Apex One from other similar products?

Trend Micro Apex One stands out from similar products due to its comprehensive endpoint security features, including ransomware protection, behavior monitoring, web reputation technology, data loss prevention, and firewall capabilities, all managed through a centralized console for efficient threat.

What is your favorite aspect of this product?

The comprehensive security features and centralized management.

What do you dislike most about this product?

Trend Micro Apex One, such as its complexity or resource requirements, to be potential drawbacks.

What recommendations would you give to someone considering this product?

It ability to evaluate your organization's specific security needs, assessing the solution's features and pricing, and ensuring it integrates well with your existing infrastructure and security tools.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

SMARANIKA H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Robust EPP solution for comprehensive protection

Likeliness to Recommend

8 /10

What differentiates Trend Micro Apex One from other similar products?

Trend Micro Apex One is a comprehensive endpoint protection platform (EPP) offering various features to protect devices from cyber threats. Multi-layered protection: Combines antivirus, anti-malware, endpoint detection and response (EDR), application control, and web filtering for comprehensive protection. Machine learning: Utilizes machine learning to detect and block emerging threats, including zero-day attacks. Behavioral analysis: Analyzes user and device behavior to identify suspicious activities and potential malware. Cloud-based management: Simplifies deployment and management with a centralized cloud console.

What is your favorite aspect of this product?

Trend Micro Apex One is a comprehensive endpoint protection platform (EPP) designed to safeguard devices against evolving cyber threats. It combines various security features into a single solution, simplifying endpoint security management for organizations. Here's a deeper dive into its features and potential considerations: Multi-layered Protection Advanced Threat Detection Cross-Platform Support Cloud-Based Management Vulnerability Management Data Loss Prevention Application Control

What do you dislike most about this product?

Potential performance impact: Some users report experiencing performance slowdowns, especially on older devices. Limited customization options: While offering configuration options, some users might desire more in-depth customization for specific needs. User interface complexity: Some users find the interface complex and challenging to navigate. False positives: Advanced detection methods might occasionally generate false positives, requiring manual investigation. Integration challenges: Integrating with existing security tools might require additional effort and expertise.

What recommendations would you give to someone considering this product?

Trend Micro Apex One is a powerful and versatile EPP offering comprehensive protection for various device types. Its cloud-based management, machine learning capabilities, and cross-platform support are compelling features. However, consider the potential downsides, such as performance impact and limited customization, before making a decision.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service
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