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What is TriNet HR Platform?
TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TriNet HR Platform?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
User and Enrollment Management
Archiving and Reporting
Payroll Integration
Claims Management
Contributions and Payment Tracking
Self Service Portal
Regulatory Compliance
Provider Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
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TriNet HR Platform Reviews
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Jason C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
For optimal results use Zenefits HR.
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
Compatibility with plugins and external tools. Incredible technical support, hosting limitations, cost and ease of use.
What is your favorite aspect of this product?
Excellent cost, uses a web interface, mobile apps, third-party sync to integrate payroll and benefits data with accounting systems and payroll apps.
What do you dislike most about this product?
Relatively high cost and limitation of hosting and plugins.
What recommendations would you give to someone considering this product?
It is compatible with numerous web services, giving users a wealth of integration options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daniel N.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Mar 2023
All the features we want for management are simple
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
Employees can use their benefits with the help of Zenefits without contacting HR. Having to fill out forms, send emails, or use Slack to communicate about pretty routine concerns like payroll, address changes, time off requests, and insurance coverage is unquestionably lessened. Because of this, I can easily access everything I need, whenever I need it.
What is your favorite aspect of this product?
I adore the HRIS's look and design, and I can always count on it to provide me with the tools and functions I require when I need them. I frequently use the business intelligence function. The Compliance Assistant that Zenefits created is incredibly helpful and essential to my job.
What do you dislike most about this product?
Terrible customer service, a lack of integration, and the system's inability to function Poor integration capabilities, retirement deductions aren't documented or collected; payroll information doesn't flow from employees to real pay runs.
What recommendations would you give to someone considering this product?
I want to thank Zenefits first of all. That was a fantastic tool for the job. It has several advantages for us. It satisfies all of our organizational needs, and we believe it is the ideal option for your business. I urge you to use this fantastic tool. It's satisfactory to us.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
![](https://cdn.softwarereviews.com/production/profile_image/2038792/original/2038792.jpg?1680213000)
Nestor W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
A solution that is simple and trustworthy
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
We keep records of all of our employees' data on Zenefits, which I frequently consult. The Business Intelligence app and the Benefits Administration app are also used by us. Zenefits makes it incredibly simple to manage our insurance policies and health benefits.
What is your favorite aspect of this product?
I adore having everything available to me on a single platform. I adore how Zenefits provides me with access to the organization chart, payroll, and benefits. I adore how versatile it is. The entire employee lifecycle is simple to use with Zenefits, and any changes made to the system are updated across all platforms. Also, Zenefits has a number of excellent integrations that can help increase efficiency.
What do you dislike most about this product?
It takes a very long time to resolve problems. Our relationship manager doesn't do much to speed things up. The interaction with Quickbooks Online is broken. After giving them detailed instructions on how it was broken, they did nothing to fix it after nine months. I had to compose the journal entries myself.
What recommendations would you give to someone considering this product?
I'm confident it will be there and provide for your needs. You frequently utilize the business intelligence feature. The Compliance Assistant is a crucial feature that Zenefits has created for you to perform in your line of work and is particularly helpful. That provides me peace of mind knowing that all of the federal due dates and tasks for the year are covered. I urge you to do this.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features