What is TriNet HR Platform?
TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TriNet HR Platform?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
User and Enrollment Management
Archiving and Reporting
Payroll Integration
Claims Management
Contributions and Payment Tracking
Self Service Portal
Regulatory Compliance
Provider Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
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TriNet HR Platform Reviews
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2020
Great turn-key solution for start-ups
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Tim R.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Nov 2020
Great Software Solution, Support is lackluster
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
Ease of Use
What is your favorite aspect of this product?
Employee Onboarding
What do you dislike most about this product?
Recently, we started utilizing the platform’s payroll feature. Payroll is satisfactory, but missing a few features that would greatly assist in our monthly operations. Our top 3 are listed below. 1. Import Payrolls via csv file: There is an ability to do this currently, but you cannot utilize formulas to incorporate data from other sources. The import sheets are locked, which means we have to populate the sheet manually anyways & no time is saved over doing this in UI for payroll. 2. Control over specific deductions to include in a payroll run: Deductions are enabled as an “all or nothing” setting in payroll runs. This causes issues when we need to run an off-cycle payroll for commission/bonus & can’t just select what we want included. 3. Multiple State Tax Reporting & Payments: Misconfigured on launch & took a few cycles to get setup correctly. I understand this is a difficult feature to get right, but also causes headaches if done wrong.
What recommendations would you give to someone considering this product?
Good solution. If you have slightly complicated payroll needs you should consider other options, until the feature is a little more mature.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Natalie D.
- Role: Human Resources
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Nov 2020
A modern way of approaching HR
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
I love the apps that can be integrated and the ClubZen portal with other Zenefits users.
What is your favorite aspect of this product?
I LOVE that all of the onboarding paperwork is sent and signed electronically. This cut out a ridiculous amount of time when hiring new people.
What do you dislike most about this product?
I wish it integrated with Workable, our ATS.
What recommendations would you give to someone considering this product?
This product will save so much time for your HR team it's unbelievable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing