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Troop Messenger App

Troop Messenger

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Troop Messenger
8.1 /10

What is Troop Messenger?

Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat app compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen.

Company Details


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Troop Messenger Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Troop Messenger?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 92

Voice and Video Collaboration

100

Document Collaboration

98

Integration With Productivity Tools

96

Instant Messaging

96

File Sharing Collaboration

95

Search

94

Notifications

91

Cross Platform Support

88

Screen Sharing

88

Task Management

88

Granular Access Management

87

Vendor Capability Ratings

Average 92

Breadth of Features

98

Ease of IT Administration

96

Product Strategy and Rate of Improvement

94

Usability and Intuitiveness

93

Quality of Features

93

Business Value Created

91

Ease of Data Integration

91

Ease of Customization

91

Ease of Implementation

91

Availability and Quality of Training

90

Vendor Support

89

Troop Messenger Reviews

George C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

The wonders of this program is the ease.

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

Troop Messenger allows multiple users to have a clean and astrictive space to discuss any problem or project of the company, the idea of this program is to unite with the latest version of this technology with all your contacts and you will find an attractive and versatile panel to share all kinds of messages, the excellent image and video that this software offers us is incredible, there are limited programs on the web that provide this level of quality to meet with different users in a videoconference.

What is your favorite aspect of this product?

The wonders of this program is the ease with which you can apply and enter all its options, the interface of this program was designed to organically guide each of its users to access and include all the profiles you want in a call as well as communicate by multiple messages for different users, I am pleased with Troop Messenger as it is a program that has fully fulfilled my need for an instant responsive messaging application on my system, I really like the convenience and security that the program for each of the unaries that are included in the calls or messages, this is by far my first digital communication tool.

What do you dislike most about this product?

I would like a mobile application to be able to enjoy this program on my different mobile devices at all times and from anywhere, unfortunately with this program I have to limit myself to being in front of my computer in my work department, it would be of great help, on the other hand, I would also like the integration and capacity of more users to a call, you never know when it is enough.

What recommendations would you give to someone considering this product?

One of the best programs that we have had at hand to communicate with our entire environment and with the most relevant personalities of my work is without a doubt Troop Messenger, since the ease and effectiveness of this program invites us to work non-stop for this means to tirelessly send messages with different formats to our co-workers, he always recommended it for new people to enjoy the advantages of having this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Collaboration Made Easy With Troop Messenger

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Maria P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Troop Messenger – A Quality Connectivity Platform

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

It is a simple and flexible platform. The layout design of this platform is simple and understand. It allows users’ to send a single message to different people at a time. This saves users’ time to send each person individually.

What is your favorite aspect of this product?

It offers quite advanced features of audio and video calling. The screen sharing option is fast .The layout design of this platform is intriguing. It offers a wide range of features of communication. This platform allows people to share files, documents and voice mails. The quality of the video or pictures will not be effected. It has focused of users’ data and information. This feature among others.

What do you dislike most about this product?

The integration with any translation application is not available. The loading of the platform takes time. Many users’ lose interest because of this reason.

What recommendations would you give to someone considering this product?

This platform should give a meeting recording facility to the users’. This would enhance users’ experience. A translation platform should be available.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring
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