TrustArc

Privacy Regulatory Database

Library or database that includes real-time updates on privacy laws and regulatory changes across jurisdictions.

User Access Monitoring

Tracks and monitors internal access to personal data processed/transmitted/used/stored by the organization.

Data Subject Request Management

Automated or partially-automated functionality that enables organization to respond to requests from data subjects through detailed data flow mapping.

Data Discovery

Feature that identifies and classifies personal data that the organization processes/transmits/stores/uses.

Data Flow Mapping

Tracks an organization’s various data flows and provides clear path of data in and outside of the organization.

Privacy Program Optimization

Provides automation and consolidation of specific tasks associated with data privacy program, including PIAs/DPIAs/risk assessments, vendor risk assessments etc

Website Scanning

Identifies technologies (cookies, beacons, other trackers) that are present on an organization’s internal website or hosted website.

Consent Management

Provides mechanisms for collecting, storing, and validating data subject consent has been obtained as a part of data collection practices.

Breach Response Support

Facilitates the mandatory breach response process for organizations through notification of appropriate entities .

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.