What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Security Protects
- Acts with Integrity
- Trustworthy
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.3
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Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.1
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Talent Management
Translation missing: en.product_page.ratings.score 7.9
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.4
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UKG Pro Reviews
Diana V.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Sep 2024
Great product with a great price-value balance
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Better usability and great interface; excellent reporting
What is your favorite aspect of this product?
Usability and digitalization
What do you dislike most about this product?
Some challenges given the connection between Pro & WFM
What recommendations would you give to someone considering this product?
Have an in-depth comparison on pros and cons between your current system and UKG and embed your valuable people's within the business needs
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Theresa L.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
I love how I can customize the product.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Customization is great. There are a few disconnects between the different platforms but believe they can be worked out with the correct roadplan.
What is your favorite aspect of this product?
They put a lot of time into the reporting within the product.
What do you dislike most about this product?
Reporting here also, one solution should be used across all the platforms.
What recommendations would you give to someone considering this product?
Ask many questions when implementing. Tell them everything you want the system to do. They don't know if you don't tell them and if you do you may not be disappointed.
Pros
- Caring
- Saves Time
- Respectful
- Client Friendly Policies
Quentin C.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2024
Fantastic HR Software!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The sheer variety of products and features that are included.
What is your favorite aspect of this product?
Probably UKG Community. Anytime you have an issue or question you are able to reach out to real world users for solutions.
What do you dislike most about this product?
The explanation of its variety of products.
What recommendations would you give to someone considering this product?
Become well versed in the features and capabilities of the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
