
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
Up
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 75%
- Negotiation and Contract:
- 63%
- Conflict Resolution:
- 75%
- Strategy & Innovation:
- 72%
- Service Experience:
- 71%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Position Management
Self-Service Applicant Portal
Compensation Planning & Forecasting
Time and Attendance
Workforce Planning
Learning and Development
Leave Management
Performance Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
Translation missing: en.product_page.ratings.score 8.1
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Talent Management
Translation missing: en.product_page.ratings.score 7.6
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.1
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UKG Pro Reviews
Ranjan S.
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Efficient HR management solution
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
HR ans workforce management comprehensiveness
What is your favorite aspect of this product?
Depth of functionalities
What do you dislike most about this product?
Scalability is a issue
What recommendations would you give to someone considering this product?
Consider the level of support and training available before joining hands
Pros
- Continually Improving Product
- Performance Enhancing
- Caring
- Saves Time
Cons
- Less Respectful
- Leverages Incumbent Status
- Less Effective Service

Nikhil V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easy to understand with good interfaces
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Its very easy to use and interface is very user freindly.
What is your favorite aspect of this product?
Great product and the product is having reliable services and its very smooth to use and understand.
What do you dislike most about this product?
As of now there is nothing.
What recommendations would you give to someone considering this product?
Its very reliable and able to understand in short spam of time .
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity

Aakash A.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Superb to know
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Better uses
What is your favorite aspect of this product?
Services and productivity
What do you dislike most about this product?
Requirment to be implemented
What recommendations would you give to someone considering this product?
Can be if they want
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy