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UKG Pro Logo Award Winner Product Badge
UKG Pro Logo Award Winner Product Badge
UKG (Ultimate Kronos Group)

UKG Pro

Composite Score
8.2 /10
CX Score
8.1 /10
UKG Pro
8.2 /10

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

Up 1
Since last award

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
75%
Negotiation and Contract:
63%
Conflict Resolution:
75%
Strategy & Innovation:
72%
Service Experience:
71%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

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4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Security Protects

Cons

  • Under Delivered

Feature Ratings

Average 78

Employee Record

85

Payroll Administration

83

Scheduling

82

Position Management

79

Self-Service Applicant Portal​

79

Compensation Planning & Forecasting

78

Time and Attendance

78

Workforce Planning

77

Learning and Development

77

Leave Management

76

Performance Management

76

Vendor Capability Ratings

Average 76

Availability and Quality of Training

79

Business Value Created

79

Breadth of Features

79

Quality of Features

78

Usability and Intuitiveness

77

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Ease of Implementation

74

Ease of Customization

74

Ease of Data Integration

73

Vendor Support

71

UKG Pro Reviews

Ranjan S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2024

Efficient HR management solution

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

HR ans workforce management comprehensiveness

What is your favorite aspect of this product?

Depth of functionalities

What do you dislike most about this product?

Scalability is a issue

What recommendations would you give to someone considering this product?

Consider the level of support and training available before joining hands

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Caring
  • Saves Time

Cons

  • Less Respectful
  • Leverages Incumbent Status
  • Less Effective Service

Nikhil V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to understand with good interfaces

Likeliness to Recommend

8 /10

What differentiates UKG Pro from other similar products?

Its very easy to use and interface is very user freindly.

What is your favorite aspect of this product?

Great product and the product is having reliable services and its very smooth to use and understand.

What do you dislike most about this product?

As of now there is nothing.

What recommendations would you give to someone considering this product?

Its very reliable and able to understand in short spam of time .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Aakash A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Superb to know

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Better uses

What is your favorite aspect of this product?

Services and productivity

What do you dislike most about this product?

Requirment to be implemented

What recommendations would you give to someone considering this product?

Can be if they want

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular UKG Pro Comparisons

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